IT Support Administrator

3 weeks ago


Andover, United Kingdom ReQuire Consultancy Full time

Our client is based in plush offices in Andover a site that looks after over 400 of the companies specialist retail stores throughout the UK, the headquarters is home to 60+ staff that you will support in your role.

**Relevant experience require for the role**:

- Previous Windows 10 and Windows 11 support experience with a proven track record of demonstrating good communication and support of users
- At least 2 year's experience of support within an IT environment
- Experience of working with servers.
- Must have the ability to diagnose and resolve software and hardware issues independently and be able to use own initiative
- Must be able to self-learn to increase own skill set
- Symantec Endpoint Protection experience and knowledge
- Previous experience of supporting network and desktops printers including changing toner cartridges and other consumables.
- Microsoft Active Directory experience and knowledge
- Microsoft Exchange experience and knowledge_ (Microsoft Exchange Online preferred)_

**Key skills required**
- Windows 10/11 support
- Microsoft Office Support
- Good communications skills, polite and patient
- Ability to learn quickly and independently
- Time management is essential
- Proactive and able to work on own initiative
- Ability to show initiative
- Be eager to adopt new skills to properly support the teams expanding support responsibilities
- Flexibility as there may be the occasional out of hours working
- Be of a smart and professional appearance?

A fantastic opportunity to join a growing organisation who have a stellar reputation for looking after their staff. The company have recently revamped their benefits and it is the envy of a lot of other organisations. To be considered for the role, get intouch with us today. We would love to hear from you.


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