Customer Service Advisor
1 month ago
My client based in Stockport are looking for an experienced Customer Service Advisor to join their hardworking and friendly team on a temporary to permanent basis.
**Salary**: £22,000pa - £25,000pa
**Hours**:Monday to Friday 08:30 - 17:00 (30-minute lunch)
Key Duties:
- Dealing with incoming calls from customers and dealing with their queries
- Responding to messages on selling platforms
- Placing orders over the phone
- Providing aftercare on orders including dealing with customer complaints and refunds
- Ordering products for customer's orders
- Liaising with suppliers to find out when stock will be delivered
- Reallocating and resolving stock queries on the internal stock management system
- Provide aftercare services on orders including dealing with customer complaints and refunds
- All other duties as required
Experience Required:
- MUST have 1+ year's experience in an E-Commerce environment experience
- MUST have 1+ year's experience in customer service
- High attention to detail
- Great customer service skills and able to deal with queries and complaints
- Hardworking and punctual
- Team Player
- Hardworking
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Rebecca Hunt
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