Passenger Service Agent
5 months ago
Aviation Recruitment experts Optime are searching for experienced Passenger Service Agents to join a well-respected and successful client at Heathrow Airport.
Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you. Working as a member of the Assistance Team, you will be responsible for delivering customer service excellence to every passenger requiring support, passengers with hidden disabilities or those requiring assistance due to mobility restrictions.
**What’s on offer**:
- Rate of Pay: £12.07 per hour (plus Holiday and Pension)
- Hours: 40 hours per week (as well as overtime opportunities).
- Shift pattern: 5 ON / 3 OFF
- 3 x Early (04:30-14:00), 2 x Late (14:00-23:30), 3 x OFF (MUST be fully flexible)
- Weekly pay (every Friday).
- Temp to Perm (performance based).
**Key duties**:
- Being professional, polite and courteous at all times.
- Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy/caddy as depicted by their categorisation.
- Providing assistance with the passengers' luggage.
- Completing the Daily Equipment Check Sheet, to maintain the operational reliability of the equipment, reporting where necessary, any equipment defects in line with the equipment inspection procedure.
- Ensuring that wheelchairs and buggies are always clean and tidy.
- Ensure that Centralised Control is updated on progress by use of IT handsets.
- Ensure that all necessary paperwork is completed legibly and submitted in a timely manner.
- Any additional reasonable duties, as assigned by operational management.
**Requirements**:
- Great work ethic.
- Must be 18+
- Excellent communication skills.
- Strong Customer Service skills.
- Self-motivated and willing to work using your own initiative.
- To multitask and remain calm under pressure.
- Previous airport experience is an advantage but not essential.
**Please note**: As this position is in the aviation industry, successful applicants must pass security checks in-line with CAA regulations. These checks include 5-year work and address history, DBS (must have no disqualifying criminal convictions), valid Right to Work.
For an opportunity to interview for this fantastic role, please submit your CV to apply
Optime Group is acting as an Employment Business in relation to this vacancy.
-
Passenger Service Agent
5 months ago
Feltham, United Kingdom Optime Group Full timeOptime Group are excited to be recruiting PRM Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - Working...
-
Passenger Service Agent
6 months ago
Feltham, United Kingdom Optime Group Full timeOptime Group are excited to be recruiting PRM Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - Working...
-
Passenger Service Agent
6 months ago
Feltham, United Kingdom Optime Group Full timeAviation Recruitment experts Optime are searching for experienced Passenger Service Agents - Buggy Drivers to join a well-respected and successful client at Heathrow Airport. Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer...
-
Entry Level Administrator
6 months ago
Feltham, United Kingdom Dexters Estate Agent Group Full timeAn ‘on the job’ training opportunity, learning the basics of Tenancy Administration whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio. **Salary**: £23,000-£26,000 DOE **Hours**: Monday-Friday...
-
Property Administrator Assistant
9 hours ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full timeJob SummaryThis role presents an excellent opportunity for a motivated individual to join our dynamic Tenancy and Property Management Teams. As a Property Administrator, you will be responsible for delivering exceptional service to our landlords and tenants throughout the tenancy lifecycle.The ideal candidate will possess a strong willingness to learn, take...
-
Property Management Coordinator
4 weeks ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full time**Join our Dexters Estate Agent Group team as a Property Administrator**Responsibilities:Work closely with the Tenancy Administration team to ensure all properties are legal, safe, and ready for occupation.Deliver exceptional service to our landlords and tenants throughout the tenancy lifecycle.Book check-ins and check-outs and maintain accurate records.Stay...
-
Property Administrator Assistant
1 month ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full timeAbout the Role:We are seeking a highly motivated and enthusiastic individual to join our Tenancy Administration team as a Property Administrator. As a key member of our team, you will play a vital role in ensuring that all properties are legal, safe, and ready for occupation.Key Responsibilities:Work closely with the Tenancy Administration team to ensure all...
-
Tenancy Administration Coordinator
10 hours ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full timeAbout the RoleThis exciting opportunity allows you to develop your skills and knowledge in Tenancy Administration while working closely with our experienced teams. As a Property Administrator, you will be responsible for providing exceptional service to our landlords and tenants throughout the tenancy lifecycle.The ideal candidate will have a strong...
-
Lettings Support Officer
11 hours ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full timeJoin Our TeamWe are seeking a highly motivated and enthusiastic Property Administrator to join our dynamic Tenancy and Property Management Teams. This exciting opportunity allows you to develop your skills and knowledge in Tenancy Administration while working closely with our experienced teams.The ideal candidate will possess a strong willingness to learn,...
-
Maintenance Administrator
6 months ago
Feltham, United Kingdom Dexters Estate Agent Group Full timeA fantastic opportunity, to join our Maintenance Team for London's Leading Estate Agent, supporting and helping tenants with any maintenance issues. In this role, you will work alongside the Property Management teams and contractors, ensuring that everything is dealt with quickly and efficiently. As we expand rapidly, this offers room to grow and progress...
-
Estate Property Coordinator
3 weeks ago
Feltham, Greater London, United Kingdom Dexters Estate Agent Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Tenancy Administration team as a Property Administrator. As a Property Administrator, you will be responsible for providing excellent service to our landlords and tenants, ensuring all properties are legal, safe and ready for occupation.Key ResponsibilitiesWork closely...
-
Global Logistics Agent
12 hours ago
Feltham, Greater London, United Kingdom Expeditors Full timeJob SummaryWe are seeking a Global Logistics Agent to join our team at Expeditors. The successful candidate will be responsible for ensuring the smooth and timely movement of goods, providing exceptional customer service, and maintaining compliance with all regulatory requirements.The estimated salary for this role is £50,000 - £65,000 per annum, depending...
-
Air Export Agent
4 weeks ago
Feltham, Greater London, United Kingdom Expeditors Full timeJob DescriptionAs an Air Export Agent at Expeditors, you will play a critical role in ensuring the timely and accurate movement of freight and information. Your exceptional customer service skills will be essential in meeting the needs of our clients and service providers.Air Export Job-Specific Tasks and DutiesEnsure the smooth and efficient processing of...
-
Transport & Service Provider Agent
5 months ago
Feltham, United Kingdom Expeditors Full time**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...
-
Rental Service Agent
6 months ago
Feltham, United Kingdom Indie Campers Full time**ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...
-
Customer Service Executive
6 months ago
Feltham, United Kingdom Freightserve recruitment Full timeFreightserve recruitment are looking for a Courier Customer Agent for a major freight Forwarder based in the Feltham, Middlesex area. **BRIEF OVERVIEW** This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services. To meet customers’ requirements for the safe and efficient transport of their...
-
Head of Client Accounts
5 months ago
Feltham, United Kingdom Dexters Estate Agent Group Full time**Main purpose of the role**: Operational management of the client accounts team, ensuring support and keeping with a high level of service. **Hours**: Monday-Friday 8.30am-5.30pm **Location**:Hanworth, TW13 **Salary**: £45,000-£50,000 DOE **Key Responsibilities**: - Day to day operational performance of the department - Adhering to agreed procedures...
-
Senior Client Account Manager
1 week ago
Feltham, Greater London, United Kingdom Dexters Full timeCompany OverviewDexters Estate Agent Group is a leading real estate agency dedicated to providing exceptional service and expertise in the UK property market.
-
Transcon Agent
1 month ago
Feltham, United Kingdom Expeditors Full timeJob Description Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Transcon files and reporting Ensure accurate and timely client and vendor billing Ensure delivery of freight and timely clearance when applicable Interact with...
-
Transcon Agent
1 month ago
Feltham, United Kingdom Expeditors Full timeJob DescriptionMajor Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Transcon files and reportingEnsure accurate and timely client and vendor billingEnsure delivery of freight and timely clearance when applicableInteract with customers in arranging their...