Residential Short-lets Associate

4 weeks ago


London, United Kingdom GKr London Full time

* Working closely with the Head of Short Lets to identify new business opportunities and ideas to increase short let property stock levels and conversion rates.
- Promoting the Short Let department internally throughout the business by visiting branches, organise call-outs, attending managers meetings, building relationships with other departments, raising awareness amongst fee earners encouraging them to drive shortlet property stock levels in order to increase business opportunities.
- Having an in-depth understanding of the local markets and competitors across our network to maintain a competitive advantage.
- Ensuring that all stock and financial targets are met and are exceeded on a monthly basis.
- Managing customer feedback effectively and immediately addressing any highlighted areas of concern.
- Driving the Department to achieving the highest levels of customer service feedback from clients, suppliers and the Company.
- Pro-actively managing, maintaining and developing relationships with Colleagues, Landlords and Occupants.
- Applicant management and dormant stock chasing
- Ensuring cross-selling across departments and other products within the company, such as mortgages, tenancy management, and referring business to the other departments.


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