Patient Administrator

3 weeks ago

Cheadle, United Kingdom Circle Health Group Full time

**Salary: £21,742.50**

**Patient Administrator - 12 Months Fixed Term**

**Full Time - Fixed Term**

**The Alexandra Hospital** in Cheadle** Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

**We have an opportunity for a Patient Administrator** **to join their team of staff in the Administration department,**

**This is a Full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. 8-4,9-5,10-6 Monday to Friday**

**Applicants should meet the following criteria**:

- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Excellent organisation and multitasking skills required.
Flexible and adaptable.
Strong interpersonal skills.
Excellent communication skills.
Motivated and enthusiastic.
Excellent standard of written and spoken English
Good problem solving skills with the ability to present solutions
Ability to stay calm under pressure
Tactful and diplomatic
Positive and enthusiastic
Customer focused
Motivated, flexible and adaptable to change
Ability to work on own initiative and make decisions based on the protocols set down
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence - Desirable
- Previous administration experience in a private healthcare environment. - Desirable

**Duties of this role include**:

- To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
- First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
- Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

**Salary & Benefits**:
Circle Health Group is committed to offering competitive starting salaries alongside access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities
and much more

**Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

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