Customer Service Assistant Talent Bank

4 weeks ago


StokeonTrent, United Kingdom Avanti West Coast Full time

Ready to be part of our Stations Team at Stoke on Trent or Macclesfield?

If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for. You should be shiny-shoed neat and professional - as well as a good listener and a master of thinking on your feet.

**Essentials of the role include**:
- Provide pro-active assistance, information and guidance to all T.O.C's customers. Meet passengers throughout the station, platforms, concourse and all public areas.- Such assistance must include seeking out customers with particular travel requirements (e.g. severed connections or help with routine platform interchange), taking the initiative in solving problems and providing reassurance.- Ensure the safe and punctual departure of all services in accordance with laid down procedures when required.- To be well presented, wear uniforms maintained in good order (including name badges) and trained to have a thorough knowledge of all T.O.C's services and products.

As you can imagine, this is an important role for us so we really need the right person. We don't just want someone who can answer questions, we want a team player who can help customers on their way with a big beaming smile.

**If you are successful you'll be placed in a Talent Bank.**

At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.

Everyone who joins Avanti West Coast becomes part of our close knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use.



  • Stoke-on-Trent, United Kingdom The Co-operative Bank Full time

    **Customer Service Officer** **Location: Hanley** **Salary: £19,840 - £20,500 (Pro-rota) plus enhanced pay for working on a weekend, annual bonus, 27 days holiday entitlement increasing to 30 days plus bank holidays and a fantastic range of benefits** **Contract: Permanent** **Work Pattern: 31 hours (Monday, Tuesday, Wednesday and Thursdays including...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Stoke-on-Trent, ST2 9DG **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST7 4SJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-On-Trent, ST4 3ND **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...


  • Stoke-on-Trent, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Hanford, ST4 8NR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Stoke-on-Trent, United Kingdom THE KAY GROUP - Sandyford Service Station Full time

    Retail Customer Service Supervisor 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. Due to petroleum licensing regulations applicants MUST be 18 years of age or above. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    Are you looking for a role where you can go home at the end of the day knowing that you have helped to ensure the Trust premises are a clean and safe environment for clients, visitors and staff? An exciting opportunity has arisen for a motivated and enthusiastic person to work as part of the Support Services/Facilities Team, providing bank relief cover 5...


  • Stoke-on-Trent, United Kingdom Hello Student Management Limited Full time

    **Customer Service Assistant - 24 hours** **Why join us?** - 25 days holiday entitlement (pro rata for part time colleagues - Have your birthday off! - 8% pension (7.5% employer / 0.5% employee) contribution - SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments - Access to Reward Gateway and enjoy...


  • Stoke-on-Trent, United Kingdom Hello Student Management Limited Full time

    **Customer Service Assistant - 24 hours** **Why join us?** - 25 days holiday entitlement (pro rata for part time colleagues - Have your birthday off! - 8% pension (7.5% employer / 0.5% employee) contribution - SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments - Access to Reward Gateway and enjoy...


  • Stoke-on-Trent, United Kingdom IronMarket Talent Full time

    **Custom Project Manager** Are you a brain on Project Manager with previous experience within procurement, production or manufacturing? Are you looking to grow your career with a business that is keen to progress your career providing consistent support and development opportunities? If you have answered YES, then you need to READ ON This...


  • Stoke-on-Trent, United Kingdom Unitemps Full time

    **Role** This is an exciting opportunity to work with one of the world's largest and most respected financial institutions. They offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions. As a Customer Service Advisor, you will be the first point of contact for our...


  • Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...

  • Accounts Assistant

    5 days ago


    Stoke-on-Trent, United Kingdom IronMarket Talent Full time

    **Accounts Assistant** Are you immediately available and an experienced Finance Administrator or Accounts Assistant? If so, then please read on IronMarket Talent are supporting our global client within the technology, research and innovation sector who are offering an opportunity for an **Accounts Assistant** on a fixed term basis. This is a brand-new...


  • Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £20592 (Rising to £21000 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to...


  • Stoke-on-Trent, United Kingdom RAW Recruiting Solutions Full time

    **CUSTOMER SERVICE ADVISOR - TALKE - £20592 (Rising to £21000 after 6 months)** Due to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to...

  • Assistant Accountant

    32 minutes ago


    Stoke-on-Trent, United Kingdom IronMarket Talent Full time

    **Assistant Accountant** Are you immediately available and an experienced Ledger Clerk or Assistant Accountant? If so, then please read on IronMarket Talent are supporting our global client within the technology, research and innovation sector who are offering an opportunity for an **Assistant Accountant** or experienced **Ledger Controller** on a fixed...


  • Stoke-on-Trent, United Kingdom Vertu Motors Full time

    **About us** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone looking to kick start their...


  • Stoke-on-Trent, United Kingdom Zopa Limited Full time

    **Hello, we’re Zopa Embeded Finance (ZEF) part of the Zopa Group.** Early in 2023 Zopa Bank acquired Divide Buy, a market leading BNPL platform. Now part of Zopa Group, we’re creating BNPL 2.0, the offering will combine technology and fintech innovation to enable instant decisions and fully integrated consumer journeys with consumer protection, credit...

  • Customer Assistant

    1 day ago


    Stoke-on-Trent, United Kingdom Lidl Full time

    Summary £12.40 - £13.00 per hour | 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer...