Customer Service

4 days ago


Daventry, United Kingdom Pertemps Network Group Full time

**Job Description**:
Our client in Daventry is looking for a Customer Service Representative to join their team on a Temp-Perm basis.
Hours of work are: Monday - Friday, 9am - 5pm.
Pay rate: £11.08 per hour.
Duties will be:
Meet and greet all visitors on site.
Field all incoming calls.
Clarify and confirm all customer orders are updated onto the system.
Create invoices and delivery paperwork, sending to the customers.
Liaising with third party haulers to ensure that deliveries are loaded and made to the customer in the agreed time scale and at the agreed service level.
Interaction with internal and external customers, making sure customer expectations are met.
Handling of incoming and outgoing mail.
Working to agreed processes of ISO 9001, ISO 14001 and ISO 45001.
Ensuring all Health, Safety & Environmental standards are met.
Required skills:

Excellent communicator.
Strong work ethic.
Good attention to detail, with strong numeracy skills.
Highly Professional with service-orientated telephone manner.
Must be able to work in a fast paced environment.
Team Player.



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