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Reservations Supervisor
3 months ago
**Job Ref**:RBH14347
**Branch**:Holiday Inn Blackpool
**Location**:Holiday Inn Blackpool, Glasgow
**Salary/Benefits**:£25,000 per annum
**Contract type**:Permanent
**Hours**:Full Time
**Shift pattern**:Various Shift Patterns including evenings weekends.
**Hours per week**:40
**Posted date**:20/06/2024
**Closing date**:22/07/2024
**JOIN OUR FAMILY**
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
**A DAY IN THE LIFE OF A RESERVATIONS SUPERVISOR AT HOLIDAY INN BLACKPOOL**
- What you'll be doing..._
Reporting to the Reservations Manager you can expect your working day to include the following.
- Supporting the commercial strategy for the hotel, in terms of taking reservations and driving rooms revenue within the hotel.
- Working with stakeholders relating to groups and events, supervising the groups from enquiry stage to operational stage.
- Having a commercial input in the strategy around food and beverage through pre-arrival upselling.
- Act as a Duty Manager
- Please note this role is not a 9am-5.30pm role and will include various shifts including evenings and weekends to allow the hotel to maximise all commercial opportunities.
**WHAT WE NEED FROM YOU**
- We hire mostly on personality potential but here are a few of our requirements..._
To succeed in the role of Reservations Supervisor, you will need the following qualities and skills.
- Knowledge of Opera PMS systems is essential.
- Delphi Experience is desirable.
- Previous experience in working in a high volume hospitality commercial environment.
- Previous experience as a Front Office Supervisor/Management would be an advantage.
**WHAT WE OFFER**
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
**EQUAL OPPORTUNITIES**
**#LifeatRBH**
A new four-star hotel is part of a wider regeneration project for Blackpool including retail units and improved public transport links, with a new tram terminal, all within the Talbot Gateway central business district.
