Support Worker

2 days ago

South Croydon, United Kingdom Norbury Park Full time

Support Worker

Job Description/ Person Specification

Post:
Support Worker

Reports to:
Care home manager

**Salary**:
£21,000

Hours:
42.5 hours per week

52 Weeks per year

At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care.

**Safeguarding**

Norbury Park is committed to safeguarding and promotes the welfare of all residents within the setting. We are committed to the promotion of equal opportunities and for all voices to be heard.

**Role purpose**

To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals.

To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life.

**Main Duties**
- Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice, Ofsted and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Provide advice, information and support to the residents.
- To support and provide care for the young people/children in the home by assisting them with; routine, guidance, eating, homework, education, behaviour, money management, travel training etc.
- Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached.
- Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person.
- Oversee the maintenance of accurate young person/children records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Support children with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting.
- Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further.
- Attend professional meetings (where appropriate).
- Assist in the transfer of individuals between agencies and services.

**Health and Safety**
- To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to withing your own area of responsibility.
- To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times

**Equality and Diversity**
- To enforce the zero-tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
- To be tolerant of differences and use respectful language.
- Ensure professional standards and boundaries are clear.
- To treat everyone respectfully.

Essential/Desirable Qualifications:

- NVQ Level 3 qualification in health and social care or equivalent (or willing to acquire)
- Degree that relates to children/ young people
- Safeguarding, Level 2 qualification
- Physical intervention training

**Experience**:

- Previous work in a care home and/ or educational setting
- Experience working with those with SEN (Special educational needs)
- Worked with children from the age of 11-18
- Experience working with those with extremely challenging behaviours.

Knowledge & Understanding:

- Understand that the care home users will always take priority over anything else whilst also recognising and completing essential tasks at the same time.
- That all behaviour is communication.
- Aware and confident to undertake lone-working safely and effectively.

Abilities & Skills:

- Good communication skills
- Passionate about working with those who have challenging behaviour
- Strong active listening skills
- Good organisational and time management skills
- Capacity to handle intensive and pressurised situations.
- Good verbal and written communication skills
- Competent user of Microsoft office programmes; Word, Outlook and Excel

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