Food and Beverage Shift Leader

5 months ago


Ellesmere Port, United Kingdom Centre Island - Holiday Inn Ellesmere Port Cheshire Oaks Full time

**Food and Beverage Shift Leader**

**Location**: Holiday Inn, Ellesmere Port

**Contract**: 40 Hours

**Salary**: £12.25 per hour

**What you’ll be doing**

As Food & Beverage Shift Leader, you will support the Food and Beverage Manager in the control of all F&B service within our hotel. Main areas would be within Restaurant, Bar, Conference and Event areas, where delivering the brand standards, exceptional service and a warm friendly environment will be key to the success. Weddings and Events will also be a key part of the role and good organisational skills, a strong presence and imagination will be required.

Leading the team, getting the best from them and motivating them to exceed our guests expectations will ensure that performance levels are met. Providing support and continuity in absence of Food and Beverage Manager is vital for this role

This is a role where you will be one of the faces of the operation and will be the point of contact for guests and staff alike, a job for a person who loves being around people.

**Who You’ll Be working for**

Founded in 1995 Centre Island is a people focused company who value their employees as their greatest asset. Our Ellesmere Port Holiday Inn stands proudly on the banks of the Shropshire Union canal located on our very own island surrounded by lock gates, bridges and canals. Our hotel is only eight miles from Chester's historic city centre. Easy motorway access puts Liverpool and Manchester less than 30 minutes' drive away.

Our hotel has 83 rooms providing a simple yet modern service. That’s where you come in At the Holiday Inn we look for people who are welcoming, optimistic, and fun and smart; people who can focus on providing a proactive and personal service that brings smiles to our guest’s faces.

**Our Values**

At Centre Island we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:

- Act with **INTEGRITY** and **CARE**:

- **ENGAGED** with customers and colleagues alike
- Have **PASSION** and take **OWNERSHIP** in everything they do
- Strive to be **CREATIVE** to continuously improve

**What we offer you**
- 28 Days Holiday pro rata increasing to 33 days after your 5th year of Service
- Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
- In house rewards and recognition program
- Long Service Awards
- Uniform provided
- Career progression opportunities
- On Site Parking
- Free Gym Membership
- Employee Assistance Program

**Job Profile**

**Main Duties and Responsibilities**:

- Leading the customer service experience
- Delivery of Brand Standards
- Be supportive and approachable
- Support other departments to create cohesion between all areas
- Assisting the Food and Beverage Manager in the smooth running of the Food and Beverage guest experience
- Upholding food hygiene standards within food and beverage areas
- Effective communication all operational team

Additional duties & responsibilities may be required in this role.

**Job Types**: Full-time, Permanent

Pay: £12.25 per hour

**Benefits**:

- Company events
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime
- Weekend availability

Work Location: In person

Reference ID: Food and Beverage Team Leader



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