Contracts Management Officer Grade 8

4 months ago

Croydon, United Kingdom Croydon Council Full time

Croydon is a diverse borough, and our vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs & Homelessness Service has recently been redesigned. Our ambition is to create a service which is understood, fair, accessible and residents are active participants in their journey towards finding a settled home, underpinned by the new NEC technology being implemented.

We have a number of roles and are seeking dynamic and collaborative individuals to join our team to provide the best possible service to support tackling homelessness in Croydon. If you are passionate about improving services for residents and working in a fast paced and rewarding environment, then we have the right roles for you. As a Contract Management Officer, you will deliver a temporary accommodation contract, and compliance management service ensuring providers are compliant when property offers, and services are made.

**About the role**:

- To resolve often contentious issues relating to property condition and management issues, achieving an informal resolution wherever possible with service users and managing agents
- To carry out inspections and visits to all forms of accommodation provided to homeless households and assess them to ensure that they meet the property standards and specifying works to be carried out.
- Ensure that Providers manage all disrepair in respect to temporary accommodation in accordance with the contract specification
- Conduct inspections with accommodation providers in and out of borough.

**About you**

***
- Knowledge health and safety rating system and other health and safety regulations (gas, electric, and energy efficiency certification. FRAs etc.).
- Knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords and homeless households.
- Understanding of contract terms and enforcement procedures
- Experience inspecting accommodation to ensure compliance with property standards.

**What we offer**

We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. We offer a generous pay and benefits package including generous annual leave entitlement up to 31 days (eligibility criteria applies), access to the Local Government Pension scheme and more.

If you want to be part of a team in delivering positive outcomes for the Council and residents of Croydon and believe you have the skills and experience to be successful in this role, we would love to hear from you.

Full time 36 Hours

Equal Opportunities and Safeguarding Statement

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

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