Head of Operations

7 months ago

Leicester, United Kingdom Bellrock Property and Facilities Management Full time

**Regional Head of Operations - South**
- At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business and we’re all about helping them to shine.
- To lead the performance and management of the London Region portfolio and client base. This incorporates driving sustainable growth, statutory compliance, operational performance, governance, the management and development of employees and the continual retention and development of our client base.
- Lead the management and development of employees, ensuring that the company culture and behaviours are displayed at all times throughout the region.
- Working collaboratively with other Head of Operations - Sector Heads and Group Sales to achieve Company targets, develop talent and present a seamless approach to clients.
- Ensure the delivery of a professional and exceptional service to clients in all ventures.
- Delivering leadership, guidance and support to the senior leads for the Strategic accounts portfolio.

**How will you be the change?**:
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in - every role plays a part in driving us further and everyone can be the change. That’s how we deliver value for our customers, and building systems that lead the way.

And as a Regional Head of Operations - South with Bellrock you’ll do it by

Excellent negotiation skills, based on strong commercial/financial acumen.
- Strong strategic thinking abilities, capable of translating strategic intent into immediate successful delivery.
- Proven track-record in delivering complex contracts to financial success

Real passion and enthusiasm to succeed.

Promotes a culture where individuals feel enabled to make decisions and act on them.

**What does it take?**

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Regional Head of Operation you’ll need
- Lead others through change, motivating and empowering them to reach organisational goals.
- Understands and applies commercial and financial principles. Views issues in terms of costs, profits, markets and added value.
- Strong strategic thinking abilities. Translates broad strategies into specific objectives and action plans. Aligns resources, processes and systems to support strategic priorities. Demonstrates a broad-based view of issues, events and activities and a perception of the longer-term impact and wider implications.
- Creates new and imaginative approaches to work related issues. Identifies fresh approaches and shows a willingness to question traditional assumptions.
- Personal motivation - commits self to work hard towards goals. Shows enthusiasm and career commitment.
- High degree of direction, self-reliance, assertiveness and the ability to hit the ground running
Interprets business needs and champions decisive action to achieve the vision.

Ability to challenge positively and debate confidently.

Encourages an environment where creativity can flourish.

Resolves difficult political issues at a high level using appropriate conflict resolution techniques

Strong planning, communication, and people skills together with a “hands-on” approach, with the ability to lead a senior team.

Excellent stakeholder/client management skills, with the ability to quickly demonstrate an understanding of Bellrock’s business and clients’ business and the market dynamics in which we operate.

Champions talent management and succession planning processes.

Ability to influence diverse groups and engage at all levels both internally and externally.

Displays an entrepreneurial approach to business constantly seeking opportunities for growth.

Excellent interpersonal, communications and presentation skills.

**Working arrangements**

**What can we offer you?**

Upon joining Bellrock, you can expect a comprehensive benefits package including:
25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Life cover

LifeWorks employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work and Techscheme

Holiday purchase scheme of additional 5 days per year

Committed to paying real living wage

Offers and discount scheme

Healthcare Cashplan

MotorSave Scheme

Refer a friend scheme

Bright eyed

Liftshare

**Helping you to shine**

We’ve always encouraged new and different perspectives, that also means making ours a workplace that encourages diverse and unique voices, where everyone feels welcome, included and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusi

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