Service Admin Assistant

2 weeks ago


Shrewsbury, United Kingdom British Red Cross Full time

**Location**:Shropshire

**Contract type**: Fixed term contract until 31st March (we will support you in finding other roles with us at the end of your contract)

**Hours per week**: 21 to 35 hours

**We’ve got an opportunity**

We have a fantastic opportunity for an individual with excellent interpersonal skills to join our Business Support Team as a Service Admin Assistant. This role will be supporting our Health and Local Crisis Response team with our Seasonal Surge work for NHS England.

You will assist the Support Officer in providing administrative and operational support functions to the area that is managed and delivered in accordance with both the needs of the area and corporate requirements.

**Diversity is something we celebrate**

We want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

To find out more about how we develop our inclusive environment please visit our website.

**Say hello to the team..**

Health & Local Crisis Response service (HLCR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services.

**About you...**

To be successful in this position you must have the following skills and experience or a willingness to learn:

- Positive, passionate and enthusiastic approach to customer service
- Confident in speaking on the telephone, proficient in Microsoft packages.
- General administrative duties; incoming and outgoing mail, answering the telephone and scanning, filing, meeting and greeting visitor
- Outgoing with excellent interpersonal and communication skills
- Ability to deal with queries in a diplomatic, professional and confidential manner both verbally and in writing
- Ability to work accurately, check documentation for accuracy
- Ability to work independently without constant supervision

**Job Type**: Fixed term contract

**Salary**: £18,724.00-£19,992.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Shrewsbury, Shropshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How soon can you start?

**Experience**:

- Administrative: 1 year (required)

Work authorisation:

- United Kingdom (required)



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