Programme Officer

4 weeks ago

Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We have an exciting opportunity for someone to join our team to support our transformation and improvement activity across our trust.

The role of Programme Officer will be pivotal in supporting the delivery of a broad range of large-scale change and improvement initiatives leading to sustainable change across the trust.

The role will be based within the Improvement and Programme Delivery Team working with a wide range of health and care partners.

If you have project experience and would like to work in a large NHS community Trust, could this be your next post?
- Support and/or deliver projects that will deliver service transformation. To manage specific project workstreams within programmes and/or lead on own projects as deemed suitable by the Programme Manager.
- Provide support, as required in the preparation and maintenance of programme/project documentation, including governance arrangements, project plans, project initiation documents and quality impact assessments, progress tracking, benefits analysis and update reports.
- Provide assurance to the trust and Head of Improvement by undertaking audits and other data collection processes; inputting, monitoring and checking data, required for finite and on-going projects/programmes.
- Maintaining the trust-wide programme management database and all project documentation including implementing any new document management system which might be required. Ensuring mechanisms are in place to record all relevant information for programmes to ensure compliance with targets set.
- Monitoring all correspondence via the Improvement Team inbox.
- Provide general co-ordination to the Improvement Teams e.g. set up, facilitation and maintenance of team meetings, HR queries and Annual Leave.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities
- Act as lead co-ordinator for programmes organising meetings and events as required.
- Where required, run and collate programme level reports which may include reports to the trust executive and senior management team.
- Communicate complex sensitive and confidential information relating to a range of individuals within and outside the organisation, seeking the co-operating of staff to ensure organisational deadlines are met, reviewing complex situations and taking action following review of appropriate options.
- End to end management of risks, issues, deliverables, actions and reporting, working with owners to distil the information using simple terminology.
- Support the project or programme lead in taking corporate responsibility for improvement, be actively involved in developing key messages, priorities and information to the relevant boards and beyond.
- Work flexibly and collaboratively as part of the Improvement Team and the relevant programme/project teams undertaking any other duties commensurate with the grade as requested.
- Maintaining the Improvement Team intranet page.
- Working as part of the team to build and sustain effective partnerships and relationships with a range of internal and external groups and organisations.
- Acting as a point of contact for the programmes and projects dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively.
- Assist in the production of communications materials, such as website content and briefing papers, ensuring the content is up to date.
- Assist in the development and implementation of new initiatives, promoting a culture of continuous improvement, investigate a variety of issues and propose solutions, deal with complex enquiries.
- To undertake discrete and ad hoc research and project work as required, to assist and enable the Team to meet its agreed objectives.
- To analyses facts and data to support problem solving and project solutions.
- Develop, evaluate and continuously improve a standardised set of tools, processes, resources and systems for tracking and monitoring projects.
- Support skills developing across the trust that lead to competence in the implementation of project and change management.
- To take an active role within Improvement Team in developing and delivering service improvement, training programmes and workshops to meet strategic and operational requirements.
- DVLA have a number of rec

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