Golf Operations Assistant

2 weeks ago

Balmedie, United Kingdom Trump International, Scotland, Golf Operations & Retail Department Full time

Golf Operations Assistants support the senior golf team with the smooth running of golf services, particularly bag drop, driving range and practice facilities areas.

This role requires cross-departmental communications and a close working relationship with the pro-shop, food & beverage and resort services teams on the delivery of seamless 5-star guest experiences for golfers, residents, visitors, members and guests.

The role operates on a shift-based system and hours of work vary in line with the needs of the business. Afternoon and evening work required along with rotational weekend working.

**Contract**: Seasonal (April to October), flexible hours

**Reports to**: Director of Golf

**K**ey Duties & Responsibilities**:
¨ Provide a warm and welcoming environment for all patrons

¨ Assist with the day-to-day running of golf course and practice facility activities including starter services and range duties

¨ Support the bag drop operation and rental hire services

¨ Respond to guest enquiries in a friendly and efficient manner

¨ Communicate operational and management information to golfers as required

¨ Promote and upsell golf club activities and services where possible

¨ Any duties required by management to ensure the delivery of 5-star services

**Qualifying Criteria**:
¨ Previous golf or sports hospitality experience

¨ Excellent communication and interpersonal skills

¨ Confident and friendly personality

¨ Passion for delivering exceptional customer services

¨ Commitment to high quality standards and keen eye for detail

¨ Team player with an ability to multi-task

¨ Positive and flexible approach to work

¨ Good time management and timekeeping

¨ Proof of eligibility to work in the United Kingdom

¨ Full, clean, driving license advantageous

**_ Note:_**_ This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve in line with the needs of the business._

INDHOTEL

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