Trainee Generalist Adviser

5 months ago


Swadlincote, United Kingdom Citizens Advice Mid Mercia Full time

Are you passionate about working in the heart of your local community and driven by making a difference? Then **Citizens Advice Mid Mercia** is the organisation for you.

Our advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are looking for a full-time **Trainee Generalist Adviser **to join our CORE Advice Team on a fixed-term basis (with possible extension depending on funding).

You will support people in South Derbyshire, Derby City, East Staffordshire, Tamworth and surrounding areas by providing advice on the full range of generalist enquiry areas, in particular Welfare Benefits and Debt, maintaining Citizens Advice quality standards and achieving performance targets.

**The essentials**:

- Salary - £22,308 pa
- Hours of Work - 37.5 per week
- Location - Citizens Advice Mid Mercia - providing support across offices in Church Gresley, Derby City, and Tamworth; and includes possible remote working
- Start Date: ASAP

**Job Types**: Full-time, Fixed term contract

**Salary**: £22,308.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: In person



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