Senior Risk Quality Assurance Officer

4 weeks ago

Belfast, United Kingdom Citi Full time

**Overview of Citi**:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

**Team/Function Overview**:
This is an exciting opportunity to become part of the newly created Operational Risk Management Adherence and Quality Assurance Team. The team will define and manage operational risk management Quality Assurance activities across first line activities and Quality Assurance of second line (operational risk management) execution.

The team will develop and maintain methodologies for Quality Assurance as well as the oversight of the Quality Assurance plan.

Role / Position Overview:
Key Responsibilities:

- Drive the development and maintenance of ORM Quality Assurance (QA) methodologies and an ORM QA Operating Model, in accordance with Citi and industry best practices and standards.
- Lead / own specific components of the ORM QA operating model and develop procedures, methodologies and execution strategies for each.
- Coordinate or lead execution of assigned ORM QA activities where chosen to be centralized or hybrid in the ORM adherence & QA operating model.
- Coordinate and partner with coverage teams to monitor the execution of ORM QA activities where executed by business, regional or risk category coverage teams.
- Deliver analysis and insights into the observations and conclusions from ORM QA activities, driving remediation of identified exposures and assessment of what they mean for Citi’s operational risk profile overall.
- Independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Attend 1LoD and 2LoD Risk Committees and forums to communicate outcomes and insights from QA. Appropriately frame and assess risk exposures when decisions are made.
- Exports best practices and common risk, controls and corrective actions through Framework Papers.
- Working with ORM policy and/or program owners, aid in the development of execution quality benchmarks, test scripts and monitoring approaches that will be used to assess the quality of execution of specific components in the ORM QA Operating Model / ORM Framework.

**Development Value**:

- You will have a significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
- Work and performance of all teams in the area are directly affected by the performance of you

**Knowledge/Experience**:

- Experience in execution of Quality Assurance, 2nd line of defence reviews or Internal Audit would be desirable.
- Expertise in multiple operational risk sub-categories.
- Areas you will have experience in: Operational Risk, Risk Management, RCSA, Risk Appetite, Risk Taxonomies, control identification and assessment, MI.
- Experience in managing a program, to include procedural development/maintenance, change management and stakeholder engagement.

**Skills**:

- Excellent judgement / decision making skills
- Coordinating/ Developing / ensuring testing, including pilots, across Citi business/ region stakeholder groups.
- Ability to think critically and review large amounts of information
- Adaptability with capabilities to deal with unexpected new changes

**Qualifications**:

- Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
- Experience in build, implementation and/or execution of Quality Assurance, 2LoD Reviews or Internal Audit would be desirable.
- Expertise in one or more specific operational risk sub-categories.
- Excellent communication skills required in order to negotiate internally, often at a senior l

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