Conference and Banqueting Associate

2 weeks ago


Belfast, United Kingdom Hilton Belfast Full time

**Conference and Banqueting Associate**:
**Hilton Belfast**:
**Salary**:£10.42**

**Job Type**:Permanent**
**Hours**:Flexible**
**Town**:Belfast***:
Situated on the banks of the Lagan River, Hilton Belfast is close to everything you want to see and do in the city

Dept: Conference And Banqueting Jobtitle: Conference And Banqueting Associate F Jobtitle: C&b Associate Job Intro

**Benefits**
- Worldwide employee discounts at Hilton Hotels through Go Hilton program;
- Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B;
- 28 days holiday, including bank holidays, increasing yearly to 33 days;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

Job description

Conference & Banqueting Associate

KEY RESPONSIBILITIES

Ensuring that the departments are clean and that all preparation is carried out to ensure a smooth service for all guests and delegates. To include setting up and servicing functions and meetings, greeting and serving customers in restaurant and bar, providing room service to our guests and delighting our guests in the executive lounge.
Anticipating customers’ needs wherever possible, with customer satisfaction at the forefront of what you do
Complying with legislative and safety regulations
To ensure communication procedures are effective and efficient on a day to basis.
Supporting the achievement of quality and guest satisfaction goals
Keeping your knowledge up-to-date, enabling you to make recommendations to guests.
Maintain high levels of enthusiasm and commitment in every task undertaken.
Be responsible for your own personal development at work and strive to be the best in what you do.
HOW YOU’LL DELIVER THIS

As a Conference & Banqueting Associate at Hilton Belfast, your focus on our values will enable you to deliver the above responsibilities successfully:
Your dedication to the customer will show in everything you do
You’ll care about your hotel achieving growth and finding new, improved and innovative ways to do things
You’ll have a relentless focus on the little things that will prove to be the foundation for both your personal and also your hotels success
You will train, develop and support all of those you work with.

ESSENTIAL SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS
- Demonstrable success in a customer service position, or a passion for people and a desire to succeed within a customer facing role
- Able to work in a fast-paced and ever-changing environment
- Results focussed with an overwhelming desire to succeed
- A passion for the Food and Beverage industry and keeping up-to-date with trends
- Operating systems knowledge

Work Remotely

No

**Job Types**: Full-time, Part-time, Zero hours

Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Overtime
Weekend availability

Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Belfast

**Opportunities for all**

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.



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