Parts Advisor

1 month ago


Sheffield, United Kingdom Stoneacre Motor Group Full time

_**About Us**_
- **Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups.**_
- **We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities.**_
- **We currently have over 2,700 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.**_

**Parts Advisor - Experience required**

We have a fantastic new opportunity for an experienced Parts Advisor at one of our branches in Sheffield.

**Job description**

Reports to: Parts Manager

Key Responsibilities:

- Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
- Identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system
- Supply accurate and detailed parts quotations to internal departments, retail and trade customers
- Administer parts invoices ensuring invoiced items are accountable
- Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
- Manage and control all parts administration requirement
- Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
- Maintain product knowledge on the full product range
- Maintain relevant systems ensuring accuracy at all times

Key Competencies:

- Communication
- Customer Focus
- Analytical Ability
- Relationship Building
- Brand Alignment

Experience:1 year

Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.

**Salary**: £22,836.05 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person


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