Parts Advisor

7 months ago


Sheffield, United Kingdom Stoneacre Full time

**Parts Advisor - Experience required**

**Job description**

We have a fantastic new opportunity for a Parts Advisor.

Reports to: Parts Manager

**Key Responsibilities**:

- Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
- identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system
- Supply accurate and detailed parts quotations to internal departments, retail and trade customers
- Administer parts invoices ensuring invoiced items are accountable
- Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
- Manage and control all parts administration requirement
- Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
- Maintain product knowledge on the full product range
- Maintain relevant systems ensuring accuracy at all times

**Key Competencies**:

- Communication
- Customer Focus
- Analytical Ability
- Relationship Building
- Brand Alignment
- Experience:1 year

Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Wellness programme
- Bonus scheme


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