Lettings Officer

5 months ago


Birmingham, United Kingdom Positive Housing Full time

This job is for a lettings officer in a supported accommodation office that has over 400 rooms to let under the umbrella of the council. This is a fast paced environment so we would ideally like someone who has experience and can handle pressure.

**Job Overview**:
Ensure proper flow of office procedures and support the managers by carrying out common office duties. Maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. Ensure all responsibilities and duties are carried out as stated below.

**Responsibilities and Duties**:

- Attending to office calls from all work phone lines.
- Ensure retention calls are identified, called and outcome logged.
- Prepare cleaners list for following day.
- Manage cleaner throughout the day.
- Complete after move in calls, action see through any concerns raised
- Manage the Leads and Positive new listings drive.
- Oversee the Leads Drive.
- Conduct Sign ups in the office.
- Follow through any missing Submission packs and POI’s for new sign ups
- Any additional admin duties as and when required from other departments.
- Sign off any new moves in after checking the blacklist.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,500.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: Lettings officer - Positive


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