Senior IT Officer

4 weeks ago

Ipswich, United Kingdom Fred. Olsen Full time

**Category**:

- Cruise IT**Vacancy Type**:

- Fixed TermFull Time**Salary**:

- Competitive**Closing Date**:

- Tue, Mar 12, 2024**Location**:

- Ship Based**Benefits**:

- StandardWelcome to The Olsen Way.

In recent years, we have seen a new era emerging in cruising.

There is a trend for everything to get bigger and busier, and for a cruise to be seen as an alternative to a large luxury resort, with a limitless flurry of activity.

But this is not for us.

We believe there is another way to cruise. A way that is based on five generations of seafaring.

Where cabins are called cabins and ships look like ships.

Where the journey is as important as the destination.

In our world, smaller is better, and we believe in keeping the experience on board uncrowded, warm and civilised - treating passengers as guests, like the family run business we are.

It would be easy to follow the trends and go with the crowds. But we never will.

Fred. Olsen Cruise Lines is a family run company, well known for our quality cruises and the ‘personal’ touch we offer our guests.

The IT Officer works within a busy office and to provide technical support for the on-board users and IT infrastructure, ensuring maximum availability of IT systems while continuously looking to improve end user service.

Daily duties include:

- Actively manage and oversee the service desk onboard and ensure service level agreements are met
- Support users with the functions of ship specific systems such as Fidelio SPMS, Micros, AMOS and OCS.
- Provide 1st and 2nd line support for all corporate endpoint devices including PCs, laptops and mobile phones.
- Support IT Officers and crew in their IT learning and development.
- Setup cruise terminals ready for the embarkation of passengers and support staff working with the embarkations systems.
- Escalate 2nd and 3rd line technical issues to the Fleet IT Supervisor and IT Central Services team.
- Perform regular maintenance (patching/upgrades etc.) of IT equipment.
- Maintain Cruise IT standards including PC naming conventions, IP addresses, and Active Directory best practices (purging of old DNS records for example).
Maintain a high degree of customer service and provide guests with technical support of Wi-Fi service.
- Help to implement projects as identified by the Shore-side Cruise IT team.
- Provide out of hours support where necessary.
- Any ad-hoc duties the Hotel Manager or Shore-side Cruise IT team may deem appropriate.

We are looking for individuals that possess the following essential skills and qualities:

- Ship-board experience, ideally served on a cruise ship;
- Enthusiastic about travel and keen to learn with experience of troubleshooting;
- Commercial awareness and used to working towards challenging objectives and to deadlines;
- STCW Basic Safety Training is required

This is an exciting opportunity to work on board our cruise ships, travelling to worldwide destinations whilst enhancing our guests' holiday experience. This is your chance to give our guests the experience of a lifetime

  • Senior Business and Finance Officer

    2 weeks ago

    Ipswich, United Kingdom Suffolk County Council Full time

    Suffolk County Council – Various locations - Hybrid  £32,076 per annum (pro rata if part time) 37 hours per week - Flexible working options available Permanent An exciting opportunity has arisen to join Home First Business and Finance Team as a  Senior Business and Finance Officer. This is a county-wide service so your base can be at...

  • Office Co-ordinator

    4 weeks ago

    Ipswich, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Office Coordinator

    13 hours ago

    Ipswich, United Kingdom BDO UK LLP Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy – and directly...

  • Senior Structural Engineer

    1 week ago

    Ipswich, United Kingdom CareerBliss Full time

    Senior Structural Engineer - Requiered for our client that working out of an office in Ipswich. The Senior Structural Engineer would be workign for a unique company that is employee owned and work across the a range of industries within Rail, Marine and Structures. The Senior Structural Engineer will have the opportunity to work alongside a talented...

  • Senior Structural Engineer

    1 week ago

    Ipswich, United Kingdom Bennett and Game Recruitment LTD Full time

    Senior Structural Engineer - Requiered for our client that working out of an office in Ipswich. The Senior Structural Engineer would be workign for a unique company that is employee owned and work across the a range of industries within Rail, Marine and Structures. The Senior Structural Engineer will have the opportunity to work alongside a talented...

  • Senior Structural Engineer

    1 week ago

    Ipswich, United Kingdom Bennett and Game Recruitment LTD Full time

    Senior Structural Engineer - Requiered for our client that working out of an office in Ipswich. The Senior Structural Engineer would be workign for a unique company that is employee owned and work across the a range of industries within Rail, Marine and Structures. The Senior Structural Engineer will have the opportunity to work alongside a talented...

  • Senior Structural Engineer

    4 days ago

    Ipswich, United Kingdom Bennett and Game Recruitment Ltd Full time

    Senior Structural Engineer - Requiered for our client that working out of an office in Ipswich. The Senior Structural Engineer would be workign for a unique company that is employee owned and work across the a range of industries within Rail, Marine and Structures. The Senior Structural Engineer will have the opportunity to work alongside a talented...

  • Senior Structural Engineer

    7 days ago

    Ipswich, United Kingdom Bennett and Game Recruitment LTD Full time

    Senior Structural Engineer - Requiered for our client that working out of an office in Ipswich. The Senior Structural Engineer would be workign for a unique company that is employee owned and work across the a range of industries within Rail, Marine and Structures. The Senior Structural Engineer will have the opportunity to work alongside a talented...

  • Senior Building Surveyor

    4 weeks ago

    Ipswich, United Kingdom GCB Recruitment Full time

    Our clients, a well-established and successful Property Consultancy business, are looking to recruit a Senior Building Surveyor to join their team in the Ipswich area. **As a Senior Building Surveyor, your role will involve the following**: - Ensuring projects are completed on budget and on schedule. Proactively take ownership of projects and drive them...

  • Senior Building Surveyor

    4 weeks ago

    Ipswich, United Kingdom GCB Agency Recruitment Full time

    Our clients, a well-established and successful Property Consultancy business, are looking to recruit a Senior Building Surveyor to join their team in the Ipswich area. **As a Senior Building Surveyor, your role will involve the following**: - Ensuring projects are completed on budget and on schedule. Proactively take ownership of projects and drive them...

  • Trust Senior

    1 month ago

    Ipswich, United Kingdom Nxtgen Recruitment Full time

    NXTGEN are currently supporting a Top 20 firm to recruit a Trust Senior which is a brand new position, which can be based in either their Ipswich or Colchester office. They are one of the most flexible firms in the area and are a modern firm that offer hybridworking and flexible hours that suits your personal and professional needs. This firm has a fantastic...

  • Senior Pensions Administrator

    4 weeks ago

    Ipswich, United Kingdom SNJ Recruitment Ltd Full time

    Senior Pensions AdministratorOur large multinational financial services client requires driven individuals to join their dynamic and growing workforce as a SeniorPensions Administrator. This position is a permanent and the client is looking for an ambitious individual with a progressive attitude.Hours of work: Monday to Friday, 9am-5pm.Office Flexibility:...

  • Senior Pensions Administrator

    1 month ago

    Ipswich, United Kingdom SNJ Recruitment Ltd Full time

    Senior Pensions AdministratorPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Our large multinational financial services client requires driven individuals to join their dynamic and growing workforce as a SeniorPensions Administrator. This position is a permanent and the...

  • Security Officer Mobile

    4 weeks ago

    Ipswich, United Kingdom Nexus FM Limited Full time

    Recruiting for SIA Licensed Mobile Security Officers. Base is in Ipswich coverage is liter wherever we are required. It’s a fast paced job with an expanding business. We are a privately owned Security busines. must be in possession of SIA Licence. Must have full UK Driving Licence. Full checkable work history of 5 years minimum. Happy to go through BS7858...

  • Chief Financial Officer

    2 days ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Rare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and financial...

  • Chief Financial Officer

    2 days ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Rare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and financial...

  • Chief Financial Officer

    2 days ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Rare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and financial...

  • Chief Financial Officer

    9 hours ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Rare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and financial...

  • Chief Financial Officer

    2 days ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Rare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and financial...

  • Chief Financial Officer

    8 hours ago

    Ipswich, United Kingdom Pure Resourcing Solutions Full time

    Job DescriptionRare and exciting opportunity to join a significant private office investment fund looking to relocate and scale their long-term investment portfolio to form a new Suffolk headquarters. This established business has a multi-industrial approach across both early-stage growth and established companies with a focus on property, hospitality, and...