Technical Support
2 months ago
Numed Healthcare is a family run business based in Sheffield that cares passionately about its customers and employees alike.
Due to increased demand, we are looking for individuals that wishes to progress their career and develop their skill set by joining our customer support department.
The customer support department is a multifaceted, fast-paced environment with a ‘tight-knit’ team who care about each other and are passionate about the service they deliver.
The role is a combination of general service enquiries and more technical calls mixed in.
To ensure that you perform well and enjoy the role, we will provide you with full product training.
As your career develops, sponsored external training will be made available to ensure that your career and skill set continues to develop.
To be able to succeed in this role, you must have the following skills and experience:
- Must be a team player who is passionate about and dedicated to delivering excellent customer service
- A clear communicator over the phone
- Confident with computer systems with a good understanding of Windows and general PC hardware.
- Naturally inquisitive and enjoys solving problems
- You are likely to be the type of person who is happy to help your family members to set up tech related products such as computers, tablets or phones.
**The Details**:
- 37.5 hours per week, variable shift patterns between 8am - 5:30pm.
- 32 days holiday (including public holidays).
- MTA (Microsoft Technology Associate) Training assistance and sponsorship.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
Schedule:
- Monday to Friday
Ability to Commute:
- Sheffield, S4 7UQ (preferred)
Work Location: In person
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