IT Change Management

2 weeks ago

Belfast, United Kingdom Abacus Professional Recruitment Full time

A leading global law firm, operating in over thirty countries, is seeking a talented Process Specialist to join their team. As a global law firm, we are dedicated to delivering exceptional legal solutions that empower our clients to grow, innovate, and thrive. Recognizing the evolving landscape of the legal industry, we are committed to leading the change, prioritizing our people, embracing new perspectives, and integrating technology into our daily operations.

At our firm, we foster a culture of high-performance, setting high expectations for ourselves in all aspects of our work. We value collaboration, listening, learning from each other, and achieving results as a united team. When you join us, you become part of a flexible and inclusive environment that embraces openness and provides consistent support. At our firm, you are valued not only for what you do but also for who you are.

We have a strong commitment to diversity, equity, and inclusion, and we work diligently to create an environment where you can bring your authentic self to work. We understand that nurturing a sense of belonging is crucial for excellence to thrive.

**What You Will Do**:
As a Process Specialist, you will play a pivotal role in overseeing multiple processes to ensure the controlled recording, evaluation, testing, implementation, documentation, and review of changes to the service infrastructure, including service assets and configuration items. You will be responsible for facilitating the smooth transition of new services or major modifications to existing services into production. Utilizing standardized methods, you will effectively manage all changes and releases across environments, mitigating risks to the availability, performance, security, and compliance of business services.

**What You Will Need**:
**Business Competencies**:

- Possess a good understanding of statistical and analytical principles and processes.
- Ability to foster strong working relationships across the IT function, effectively sharing knowledge to enhance overall effectiveness.
- Demonstrate flexibility, with the capacity to plan and coordinate information from various sources.
- Display commercial acumen and comprehend the holistic impact of IT service costs and value on business operations.
- Exhibit financial acumen, capable of managing a substantial budget and internal financial processes.
- Possess a high level of personal credibility, impact, and influence, with a proven ability to work effectively and persuasively at all levels of the organization.
- Excellent communication and presentation skills, both written and oral.
- Ability to navigate ambiguity and manage conflicting priorities.
- Proven ability to develop robust working relationships across the IT function, fostering knowledge sharing to contribute to project and service improvement initiatives.
- Passion and enthusiasm for technology, coupled with the ability to advocate for its adoption within the firm using business-friendly language. Actively seek opportunities that yield tangible business benefits.
- Strong commitment to delivering excellent customer service.

**Knowledge**:

- Possess a solid understanding and working knowledge of the ITIL disciplines, particularly Change, Release & Transition Management.
- Familiarity with the development lifecycle for technologies employed by the firm.
- Broad knowledge and understanding of IT concepts and architectures, with practical expertise in Change Management principles and processes required for implementing and delivering services.

**Experience**:

- Practical experience in IT Change/Release Management within a complex IT operations environment.
- Proven experience in transitioning complex, critical services into live operation.
- Strong experience in a managed service environment.
- Proficient in project management and project frameworks.
- Demonstrated experience in data analysis, with excellent numeracy, analytical, and reporting skills.
- Comprehensive knowledge and experience of Change, Release, and Service Management as defined in ITIL Version 3.
- Strong experience and ability to prioritize tasks, execute them efficiently, and make sound decisions in a fast-paced, high-pressure environment.
- Minimum of 2 years’ experience as a Process Specialist in any of the ITIL functions.
- “Planning, Protection, and Optimisation” & “Release Control and Validation”
- ITIL Service Capability qualification. Alternatively, completion of the Service Lifecycle ITIL modules - Intermediate qualification.

Next Steps:
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.

**Kane Hagen**:
**02895380607

  • Business Change Manager

    Found in: Appcast UK C2 - 2 weeks ago

    Belfast, United Kingdom Harland & Wolff Full time

    Job DescriptionThe Change Manager will be a key driver in facilitating the successful integration of changes associated with our ERP implementations and other transformative projects. This role demands an experienced Change Manager with an understanding of industry-specific processes and challenges, adept communication skills, and the capability to steer...

  • Business Change Manager

    Found in: Appcast UK C C2 - 2 weeks ago

    Belfast, United Kingdom Harland & Wolff Full time

    Job DescriptionThe Change Manager will be a key driver in facilitating the successful integration of changes associated with our ERP implementations and other transformative projects. This role demands an experienced Change Manager with an understanding of industry-specific processes and challenges, adept communication skills, and the capability to steer...

  • Business Change Manager

    Found in: Talent UK 2A C2 - 2 weeks ago

    Belfast, United Kingdom Harland & Wolff Full time

    Job DescriptionThe Change Manager will be a key driver in facilitating the successful integration of changes associated with our ERP implementations and other transformative projects. This role demands an experienced Change Manager with an understanding of industry-specific processes and challenges, adept communication skills, and the capability to steer...

  • Business Change Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Belfast, United Kingdom Harland & Wolff Full time

    Job DescriptionThe Change Manager will be a key driver in facilitating the successful integration of changes associated with our ERP implementations and other transformative projects. This role demands an experienced Change Manager with an understanding of industry-specific processes and challenges, adept communication skills, and the capability to steer...

  • Business Change Manager

    Found in: Whatjobs ES C2 - 1 week ago

    Belfast, United Kingdom Harland & Wolff Full time

    Job DescriptionThe Change Manager will be a key driver in facilitating the successful integration of changes associated with our ERP implementations and other transformative projects. This role demands an experienced Change Manager with an understanding of industry-specific processes and challenges, adept communication skills, and the capability to steer...

  • Organizational Change Management

    Found in: Talent UK C2 - 2 weeks ago

    Belfast, United Kingdom Infosys Consulting Full time

    Organizational Change Management (OCM) Consultant Analyst, Consultant, Senior Consultant, Principal About Us Where Innovation meets Excellence. Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with an entrepreneurial spirit that works with a market-leading brand in every...

  • Technical Senior Account Manager

    3 weeks ago

    Belfast, United Kingdom VANRATH IT Full time

    VANRATH are delighted to have partnered with a leading Managed Services firm in their search for a Technical Account Manager. This position necessitates extensive collaboration across this business to assure that IT/Services attain the utmost quality standards, aiming to optimise the company's success rate. As a senior technical consultant, coach, and...

  • Data Controller

    4 days ago

    Belfast, United Kingdom Expleo Full time

    **Overview**: As part of our continuing support to our client, we are seeking to recruit a Data & Change Controller, the position will be on a hybrid working basis, visiting the client’s facility in Belfast once or twice a month. We are able to offer this position on a contract or permanent basis, the hourly rate/salary is negotiable and will be based on...

  • Business Analyst- Public Sector

    1 week ago

    Belfast, United Kingdom VANRATH IT Full time

    VANRATH are recruiting a Business Analyst for a large Education focused organisation. This assignment is supporting on a major project that involves, establishing requirements across the organisation for core system implementation projects. Reporting into the Senior Manager, this is a full time post 37 hours per week, this role will be suited to an...

  • Specialist, Network Management

    4 days ago

    Belfast, United Kingdom VANRATH IT Full time

    The GRC Specialist will support the efforts of the organisation by leading the integration, oversight, and execution of systems and processes supporting the firm's 3rd party risk management efforts. The role holder will utilise various GRC tools to enhance the effectiveness, efficiency, and speed of the risk assessment process in furtherance of the...

  • Project Manager

    1 day ago

    Belfast, United Kingdom VANRATH IT Full time

    VANRATH are delighted to be assisting a Major Fit Out Client with the Recruitment of a Project Manager to join their growing and dynamic team based in Portadown. Hours - Mo-Fri-09:00-17:00 Salary - £60,000 + Depending on Experience Responsibilities: To be fully aware of relevant contractual terms. Ensure team members are aware of contractual terms...

  • Network Reliability Manager

    3 weeks ago

    Belfast, United Kingdom VANRATH IT Full time

    VANRATH are pleased to be working with a global financial services company of their search for a network reliability manager. This role is heavily network automation based and the successful candidate will be overseeing the network automation team. The Role Implementing and maintaining network automation solutions Monitoring performance on network...

  • Reconciliations Specialist

    1 week ago

    Belfast, United Kingdom CME Management Full time

    **Description** **Company Overview** **Role Profile** The International Corporate Accounting team are an integral part of the Global Finance function. The team based in Belfast and London are responsible for the accurate and timely production of management accounts, statutory accounts and regulatory reports for EMEA and APAC businesses. The specific...

  • Consultant - Emerging Technology

    1 day ago

    Belfast, United Kingdom Liberty IT Full time

    **External Description**: Partner with and lead talented people to achieve wonderful things at Liberty IT; for this is where you’ll find complex challenges, where you’ll be given the scope and the support to go further, dig deeper and fly higher. You’ll bring the expertise. We’ll provide the support and autonomy. Sound good? Read on for more...

  • Agile Coach

    4 days ago

    Belfast, United Kingdom CME Management Full time

    **Description** As part of our Google Cloud Transformation, we have started to adopt a product operating model to bring the business and technology closer together, enabling us to work in a more agile and collaborative way. At a high level, we are forming cross-functional product teams that bring together individuals with complementary skill sets to own all...

  • Planning Officer

    1 week ago

    Belfast, United Kingdom VANRATH IT Full time

    Planinng Officer We are thrilled to be working with our client, a leading Public Sector body, in the search for an Planning Officer. Job Description To provide support to the Senior Planning Officer in meeting all statutory requirements and ensuring effective performance management in the area of work assigned, whilst supporting training and development...

  • Full Stack Developer

    3 weeks ago

    Belfast, United Kingdom VANRATH IT Full time

    The company is a forward-thinking company dedicated to creating positive change through technology. They specialize in Biotechnology R&D, utilizing innovative solutions to make a meaningful impact on society. You will have the opportunity to own the end-to-end product lifecycle, from design to rollout, working on projects that have a tangible positive...

  • Payroll Specialist

    3 days ago

    Belfast, United Kingdom CME Management Full time

    **Description** **Payroll Specialist - Consultant** The Payroll Specialist coordinates, analyses and performs activities related to payroll processing, administration, and compliance, ensuring the timely and accurate delivery of payroll for the UK population. Actively involved on project teams within Payroll to analyze and develop...

  • Project Coordinator

    1 week ago

    Belfast, United Kingdom Association for Project Management Full time

    Project Delivery Support Coordinator Location: Custom House, Belfast - 3 days per week in the office, potential travel within Northern Ireland Contract Length: 12 months Pay Rate: GBP17 - GBP23 per hour PAYE/UMB A contract opportunity has become available with the Department for Agriculture, Environment and Rural Affairs of Northern Ireland for...

  • IT Infrastructure Engineer

    3 weeks ago

    Belfast, United Kingdom VANRATH IT Full time

    VANRATH are pleased to be working with a global financial services company of their search for a network operations engineer. Mainly working with Cisco products but the team also use a wide range of other technologies allowing the opportunity for continuous learning & progression. The successful candidate will be tasked with supporting network...