Collection Agent

5 months ago


Maidstone, United Kingdom Lendable Full time

Overview:
We are currently seeking a Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

**Responsibilities**:

- Contact individuals and businesses to collect outstanding debts
- Utilize telemarketing techniques to negotiate payment arrangements
- Enter and update customer information accurately in our accounting software
- Maintain a professional and courteous phone etiquette at all times
- Analyze accounts payable and develop strategies for debt recovery
- Provide exceptional customer service and address any inquiries or concerns

**Experience**:

- Previous experience in collections or financial services is preferred
- Proficient in using accounting software for data entry and record keeping
- Strong telemarketing skills with the ability to effectively communicate payment options
- Excellent phone etiquette and interpersonal skills
- Knowledge of accounts payable processes and debt recovery strategies

If you are a motivated individual with a strong attention to detail and the ability to work independently, we would love to hear from you. Join our team as a Collection Agent and contribute to our success in providing exceptional financial services.

Please note that all positions at our company are paid, including internship positions.

Pay: £27,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Employee stock ownership plan
- Free fitness classes
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

**Experience**:

- accounting: 1 year (preferred)
- credit control: 1 year (preferred)

Work Location: Hybrid remote in Maidstone



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