Unix and Middleware Administrator Lead
7 months ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
**Job Title: Unix and Middleware Administrator Lead**
**Salary: Competitive**
**Location: Knaresborough, UK (Hybrid working options available)**
**Job Summary**:
Provides technical support for Unix Operating Systems (OS) and Middleware to ensure readiness, performance, resources, and security meets the needs of the client. Serves as a technical resource for systems design, installation, configuration and client provisioning. Monitors daily operations, providing maintenance and remediation of system issues.
**Responsibilities**:
- Takes responsibility for configuring online messaging and conversion systems, and API interfaces across that messaging system
- Provides expertise in certificate management and configuration.
- Writes programs or commands designed to be run by the Unix shell (shell scripting) to provide instructions to cover systemic business as usual system monitoring. Provides more in depth technical support (level two) to internal/external customers for all system issues. Escalates issues requiring advanced/expert knowledge and experience with appropriate systems. Diagnoses, repairs and remediates bottleneck issues and hardware or software failures. Coordinate and communicate with impacted constituencies.
- Maintains Unix infrastructure environment, server equipment, firmware, and installs Operating System patches and upgrades on current and new Unix projects. Maintains performance tuning according to Service Level Agreements (SLA) utilizing configuration management tools and monitoring tools to report and identify performance trends and capacity planning. Deploys change control process for planning and implementing system changes. Maintains data centre environmental and monitoring equipment.
- May assist with platform documentation which includes but is not limited to training, platform support and DR documentation is complete and archived.
- Interacts closely with the respective client service representatives and works with all levels of team members across business units within the company. Provides team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes. Attends status calls when requested and provides detailed technical support.
**About you**:
- Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
- Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
- Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
- 5 Years’ relevant experience
- Experience with Red Hat or other large scale corporate Unix operating system.
**Benefits**:
- Remote and hybrid working available
- Work for a global market leading card processing company
- A company with a friendly, professional and growth centric culture
- 26 days holiday, increasing to 27 days after 2 years’ service
- Health insurance scheme - through Vitality Health
- Disability cover
- Pension scheme that pays 7% automatically (outside of salary sacrifice)
- Employee friendly working policies
Global Payments Inc. is an equal opportunity employer.
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