Senior Rotational Pharmacy Assistant

3 weeks ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

We are currently seeking to recruit an enthusiastic and motivated individual who will provide a professional, efficient and customer focused service whilst rotating between Dispensary, Homecare, Purchasing and Distribution at Royal Brompton Hospital.

This is an excellent opportunity for someone who would like to progress within pharmacy, as this role provides a good foundation in various vital sectors within pharmacy.

**Main tasks will include**:

- Rotating through Dispensary, Homecare, Purchasing and Distribution, providing support to Pharmacy at Royal Brompton Hospital.
- To undertake accurate dispensing of prescriptions for in-patients and outpatients.
- To interact with other staff and patients both in person and over the telephone and the need to work quickly and accurately under pressure.
- To respond to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public, homecare providers and a wide range of staff groups and referring queries to the relevant member of the pharmacy team when necessary
- To participate in ward and department topping up and ensuring appropriate stock rotation.
- Raising homecare requests and processing homecare invoices using the WellSky/JAC homecare module.
- Filing and saving documents to patient records.
- Collecting data and producing invoices for private patient medication.
- Assist in the coordination of the day to day administration in the Pharmacy Homecare Hub and Income Team
- Receiving and checking deliveries.
- Ordering stock from suppliers and process invoices from suppliers.

Royal Brompton Pharmacy department is a friendly welcoming team, who support their staff.

We work closely with our counterparts at Harefield Hospital Pharmacy, to ensure our patients get the best possible treatment for their lung and heart conditions.

**Our core values are**:

- We care
- We respect
- We are inclusive

**Main tasks and responsibilities**:
To work effectively as a member of the Pharmacy team
To communicate effectively with senior members of staff regarding any problems encountered.
To communicate effectively with other healthcare professionals, patients, and members of the public.
To communicate with colleagues in a polite and courteous manner at all times.
To attend to personal callers and telephone requests in a courteous manner and to communicate effectively with patients, carers, and other healthcare professionals.
To act as the first point of contact for users of the homecare hub, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring on to the appropriate member of staff as necessary. This may include personal enquiries from patients and their relatives, calls from homecare providers and trust staff.
To liaise with Pharmacy staff regarding patient costing and drug use as necessary.
To liaise with nursing staff and specialist pharmacists regarding patient and medication details.
To liaise with the Finance Department regarding cross charging costs and invoicing issues.
To liaise with the Trust Commissioning and Service Development Department as required

1. DISPENSARY
To carry out reception duties including answering the telephone and receiving prescriptions from staff and patients in a courteous manner, referring to Pharmacy Technicians or Pharmacists when appropriate
To input prescription data on to the prescription tracking system
To input patient details and prescription details into the WellSky/JAC system to generate labels in a timely manner
To undertake accurate dispensing of prescriptions for inpatients and outpatients, in accordance with current Royal Brompton & Harefield Hospitals Dispensing procedures.
To deal with returned medication from the wards and outpatients including clinical trials.
Participate in the daily rolling stock take and have responsibility for stock
management including re-stocking shelves, stock rotation, stock balancing, expiry date checks and maintaining clean and tidy storage for the various areas within the pharmacy.
To assist the Lead Pharmacy Technician Patient Services and Chief Pharmacy Technician to maintain efficient stock control.
To ensure that items taken out of hours are booked out each day to the appropriate Directorate on the WellSky/JAC Pharmacy system.
To ensure that to-follow items are dispensed and sent to the wards or posted out to patients in a timely manner.
To replenish supplies of bottles, cartons and other dispensary disposables when necessary.
To order further supplies of bottles, cartons and other dispensary disposables when required according to ordering procedures.
To participate in Bank Holiday and weekend working as well as late duty on a rotational basis.
HOMECARE and INCOME
To process costing of external Homecare providers invoices monthly according to standard operating procedures and investigate any discrepancies/queries that arise.
To regularly maintain the pharmacy income spread sheets.
T

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