Helpdesk Administrator

1 month ago

Durham, United Kingdom Multi TradesRecruitment Full time

Multi Trades Recruitment are seeking to recruit a PPM Planner for a Facilities Management company working in Durham, DH1.

This role is based on a
**shift pattern **working between Monday - Sunday.
**Working Nights & Weekends.**

**About The Job**:

- Working hours will consist of any of the below;

8.30am - 16.30pm

16.30pm - 22.00pm

22.00 - 8.30am
- Pay Rate: £10.37
- Weekly Pay

**Responsibilities**:

- This is a full-time permanent role. Initially you will work Monday - Friday (8am-5pm) during your training then once complete you will be working 12 hours shifts and this can cover both nights & days.
- 1.5x Hourly rate for Saturdays worked.
- 1.5 Hourly rate for Night shifts.
- 2x Hourly rate for Sundays.
- Chasing engineers and subcontractors to ensure work orders are completed within SLA.
- Job logging on Internal CAFM system (MAXIMO/PLANON).
- Using Coupa Purchasing system to ensure 3-way match from raising purchase orders to Invoice payment (including dealing with any queries).
- Analysis of job history/running reports to avoid duplication.
- Escalate any concerns to Management Team.

**About You**:

- Ideally have previous experience of working in a helpdesk/Call Centre role in a facilities management environment.
- Ability to balance and prioritise workload at various times in the monthly schedule.
- Demonstrate good time management skills, working to deadlines, and adhering to set procedures.
- Strong communicator.
- Highly organised.
- Proactive.
- Able to fit in & work as part of a team.
- Speak, understand and write in clear & fluent English.

  • Reception / Administrator

    4 weeks ago

    Durham, United Kingdom Gem Partnership Ltd Full time

    We are currently recruiting for an experienced Administrator with Reception experience to join Durham University. 3 months temporary with an extension and permanent a possibility. 35 hours per week - Monday to Friday 8am - 4pm **Reception Administration, residential & student services** - Work from the Reception helpdesk to provide frontline residential...

  • Data and Gifts Administrator

    1 month ago

    Durham, United Kingdom New College Durham Full time

    Opportunity information Salary £19863 per week Duration 18 months Advert closing date 29/01/2023 Description The Data & Gifts Admin will be predominately employed with data entry into Raiser’s Edge, including gift processing, address updates & the efficient & timely storage of donation forms. They will also process helpdesk requests, generate &...

  • Administrator

    1 month ago

    Durham, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are seeking to recruit a PPM Planner for a Facilities Management company working in Durham, DH1. **About The Job**: - Schedule: 7.00am - 19.00pm. - Pay Rate: £10.37 - Weekly Pay. **Responsibilities**: - This is a full-time permanent role. Initially you will work Monday - Friday (8am-5pm) during your training then once complete...

  • Administrator (Pt)

    1 month ago

    Durham, United Kingdom Multi TradesRecruitment Full time

    Multi Trades Recruitment are seeking to recruit a PPM Planner for a Facilities Management company working in Durham, DH1. **About The Job**: - Schedule: 7.00am - 19.00pm - Pay Rate: £10.37 - Weekly Pay **Responsibilities**: - This is a full-time permanent role. Initially you will work Monday - Friday (8am-5pm) during your training then once complete you...

  • Onderhoudsmonteur, engineer.

    46 minutes ago

    Chester Le Street, County Durham, United Kingdom NRG. Full time

    Job Description Job Title : Service Engineer We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): ...

  • Onderhoudsmonteur, engineer.

    12 hours ago

    Chester Le Street, County Durham, United Kingdom NRG. Full time

    Job Title : Service Engineer Location : Chester-Le-Street We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service...

  • Onderhoudsmonteur, engineer.

    6 hours ago

    Chester Le Street, County Durham, United Kingdom NRG. Full time

    Job Title : Service Engineer Location : Chester-Le-Street We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service...

  • Sales Account Manager/Customer Services Full Time Permanent

    3 days ago

    Darlington, County Durham, United Kingdom SI Recruitment Full time

    I am assisting a long standing client based in Darlington as they require a Sales Account Manager to join their team on a full time and permanent basis. As the chosen applicant, you'll join the internal sales team, handling sales orders, processing internal orders, organising daily logistics, and supporting customer inquiries via phone, contributing to...

  • Internal Sales Account Manager

    3 days ago

    Darlington, County Durham, United Kingdom SI Recruitment Full time

    I am assisting a long standing client based in Darlington as they require a Sales Account Manager to join their team on a full time and permanent basis. As the chosen applicant, you'll join the internal sales team, handling sales orders, processing internal orders, organising daily logistics, and supporting customer inquiries via phone, contributing to...