Ward Clerk
7 months ago
Job Description
Ward Clerk
Location: Fitzwilliam Hospital, Peterborough
Hours: 37.5 hours per week, Full-time
**Salary**: Depending on skills and experience + Benefits
Summary:
Fitzwilliam Hospital is one of Cambridgeshire's leading independent hospitals with a reputation for delivering high quality healthcare treatments and services since 1983. The hospital is situated in the quiet landscaped grounds of the Milton Estate in Peterborough and has 47 rooms including 1 double room with en-suite facilities. The hospital provides services for both private and NHS patients.
The role:
As the Ward Clerk, you will be expected to be a part of our busy Ward and Admin team. You will be dealing with our computer system - Maxims, as well as ensuring contemporaneous medical folders while patients are in with us. You will also be expected to answer the phone to patients and visitors and be able to field the calls appropriately.
You will ensure that all admin processes are adhered to in a timely and professional manner. On a daily basis you will keep patient’s paperwork up to date, accurate and support the wider Ward team with effectively managing all admin for the department.
Skills & Attributes:
- Outstanding professional customer service and inter-personal skills
- Friendly, outgoing personality
- Flexibility and adaptability to cover the needs of the department/hospital
- Excellent communication skills
- Proficiency in Microsoft Office and willingness to learn additional software
- Excellent attention to detail
- Good time management skills
- Previous experience of having worked in a hospital setting
**Benefits**:
- Contributory pension scheme
- 25 days’ annual leave plus 8 day’s Bank Holiday
- Private Healthcare and Life Assurance
- Free onsite parking and a subsidised staff restaurant
- Access to our employee Ramsay Discount Programme and Blue Light Card
- Wellbeing centre and access to 24/7 employee assistance line
- Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
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