Receptionist (Part-time)

2 months ago


Wirral, United Kingdom Hear Pure Full time

Wednesday & Thursday

As a Customer Service Assistant you will be our first point of contact with Patients and so it’s essential you enjoy meeting and helping people.

You will have exceptional people skills, be polite, courteous and confident and have a friendly approach and excellent communication skills. You will be looking after Patient enquiries either face-to-face or over the phone.

We will provide you with training on all products and aftercare as well as our clinical services.

This role is heavily IT based. You must be fully conversant with Outlook, Excel and Word. You will be highly organised and able to manage busy practitioners diaries. Your duties will include the following:

- Answering the telephone and looking after walk in enquiries
- Managing the practitioner diaries for appointments for ear wax removal and hearing aids
- Processing hearing aid and noise protection orders and repairs
- Co-ordinating all patient aftercare
- Working with our on-line Patient Management system
- Invoicing and handling payments
- COV-ID cleaning measures in between patient visits

**Job Type**: Permanent

**Salary**: £10.00 per hour

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
Clinicians were masks with patients. All surfaces, door handles, card machine and chairs cleaned in between every patient.

Application question(s):

- Please describe your customer facing experience

Work Location: In person

Expected start date: 03/07/2023



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