Receptionist - Part-time

4 weeks ago


Waltham Cross, United Kingdom Primary Care Careers Full time

**About the Role**:
Warden Lodge Medical Practice is recruiting a receptionist to join our busy team on a part-time basis, working 30 hours per week.

There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

- Greeting and directing all patients.
- Making appointments and giving out appointment cards, where required.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Dealing with requests for information, and managing problems and complaints.
- Advising patients of practice procedures.
- Registering new patients.
- Answering the telephone, promptly.

**About Us**:
Warden Lodge Medical Practice is a training practice, serving a patient population of 10,000, and part of a four practice PCN.

**Disclosure and Barring Service Check



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