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Team Leader

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Leeds, United Kingdom H&M Full time

Company Description

Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and eager?

“_Individually, our values may seem obvious. But put them together and our unique company culture is born. Our values are part of who we are, what we stand for and how we act._ _Our _values_ are based on respect for the individual and a belief in people’s ability to use their initiative, and we encourage everyone to be themselves and respect others for who they are. These values help create an open and down-to-earth corporate culture that promotes collaboration and an entrepreneurial spirit “_

As well as personal development and individual growth, you will also receive generous and much valued benefits as part of your total rewards package including:

- Global Employee Discount with all brands in the H&M group
- An Employee Assistant Programme - access to wellbeing and financial support including counselling, through our partnership with the Retail Trust
- Group Life Assurance (Life Insurance) - includes a medical support service
- Company paid sick leave (after qualifying period)
- Auto-enrol Pension
- Health and Wellbeing discounts
- Long Service rewards

**Job Description**:

- ** Contract**:Permanent
- ** Hours**:35 [Full-time]
- ** Availability**:Monday - Sunday, Working 5 Days a Week
- ** Location**: Trinity Shopping Centre

As a sales advisor team leader, you lead the way in direct customer service, store operations and team development whilst supporting the management team to deliver the best experience for customers and colleagues.

This role is a great step for those with some supervisory experience who wishes to pursue a management role in H&M as a Visual Merchandiser or Department Manager.

**What you do**
- You are responsible for inspiring our customers by promoting campaigns, offers and activities and by being commercially aware within H&M, other retailers, and the current environment.
- You are responsible to deliver a great customer experience that contributes to the sales and profit goals in your store.
- You support the store management team to create a great team, by leading the way and leading by example and also ensuring that all colleagues deliver great garment care and store operations.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.

**Qualifications**:

- Minimum 1 year experience in a retail, hospitality or a customer facing role
- Excellent communication skills and the ability to lead, train and develop teams
- Previous leadership experience is meriting
- A **_Customer first_** mindset

Additional Information
- H&M Group is a value-driven company that wants to lead the way to a more inclusive world. To us Diversity & Inclusion is about who we are and who we want to be._

Here’s your chance for a career with endless opportunities**, interested?**

Be yourself **& **more at H&M

**Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.