Assistant Anti-social Behaviour Officer

3 weeks ago

Cambridge, United Kingdom iWork Recruitment Limited Full time

Contract to start 06-02-23 until 30-04-23 with a possible extension.

**JOB PURPOSE**

To promote and progress the Client's response to dealing with Anti Social Behaviour (ASB) in the City.

In accordance with the Client's policy and procedures, to be the lead officer in resolving individual cases of ASB

To respond to enquiries and reported complaints of ASB and serious neighbour nuisance and co-ordinate any investigations of the same.

To action agreed solutions working in partnership with key agencies, including progressing and taking appropriate enforcement action against perpetrators where appropriate.

To advise customers on the Client’s policies and procedures in relation to ASB

**MAIN ROLES & RESPONSIBILITIES**:
To ensure that the Senior Community Safety Officer is kept regularly appraised of all the ASB cases allocated to you as lead officer.

To ensure that reported cases of ASB are followed up in consultation with key agencies and that progress is reported to the Streetlife Working Group and/or PSG.

To conduct interviews with members of the public in their homes or in other locations. These will be done in liaison with the Police, City Homes and City RSLs and/or other key agencies as part of the evidence gathering process.

To prepare and maintain detailed records and case files for use in legal proceedings or other action.

To liaise with the Client's lawyers on cases and agree and expedite any actions.

To ensure that the terms of the ASB County Protocol and Information Sharing Protocol are met.

To make requests to agencies over the disclosure of information in preparation for legal proceedings, such disclosures to be made in accordance with the County Information Sharing Protocol.

To prepare witness statements for use in legal proceedings.

To prepare prosecution files and, where necessary, to present cases in Court and/or give evidence in Court.

To support the Client's Lawyers in Court

To ensure that any witnesses attending Court are provided with the necessary advice and support.

**EXPERIENCE**

Experience of carrying out investigations relating to anti-social behaviour.

Background in problem resolution and enforcement processes.

Dealing with customers at all levels.

Successfully representing an organisation to internal and external customers.

Social Housing or related.

**KNOWLEDGE**

Specific knowledge of Anti-Social Behaviour policy and procedures.

Good understanding of the current Government legislation surrounding Anti Social Behaviour.

Knowledge of legal remedies available to tackle ASB

Knowledge of associated legislation (e.g. Housing/Police Reform Act 2002 etc.)

Experience of court

**SKILLS & COMPETENCIES**

Use of Wordprocessing, spreadsheet and database software.

Case File Management

Preparation of quality witness statements.

Interviewing

Negotiating

Presentation

Organisational

Professional approach and attitude

Flexible

Well motivated

Ability to use own initiative.

Ability to think creatively

Ability to work independently and manage own workload effectively

**EDUCATION**

Good general education or equivalent

Degree level or equivalent

**OTHER QUALITIES**

Will need to be able to work in various locations across the City.

On occasions, attendance at meetings outside normal office hours.

Inter-personal skills, written and oral.

Drive and enthusiasm.

Excellent Communicator

Ability to handle difficult situations on an individual and group level

5223232-02-23

**Salary**: £15.78-£18.00 per hour

Schedule:

- Monday to Friday

Reference ID: 5223232-02-23

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