Clerical Officer

6 months ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

PROFESSIONAL Act at all times so as to provide and maintain public and staff confidence in the service provided To work effectively as part of the multi-disciplinary Emergency Floor team Collaborate in such a manner as to provide a courteous and efficient service and maintaining effective harmonious team dynamics and structure at all times To deal tactfully and sensitively with patients & relatives / accompanying others Promote an open and participative culture within the Department Maintain the furtherment of own professional development in accordance with the requirements of the needs of the Emergency Floor Work within a department that promotes and maintains a culture of patient & staff incident reporting in accordance with trust guidelines To adhere to the trust requirements regarding the reporting, management and investigation of complaints and other quality issuesEnsure that all Royal Liverpool & Broadgreen University Hospital NHS Trust policies are maintained at all times Demonstrate the ability to act as an effective agent of change within the clinical area as appropriate Ensure that resources are appropriately are utilised to maximum effectiveness against workload and activity of the Emergency Floor Work within and provide an effective flow of communication within the Emergency Floor Reception and clinical areas Participate in appropriate managerial duties as delegated by the Emergency Services Administration Manager, Directorate Manager or appointed deputy Liaise with / summon nursing staff where concern exists over the condition of a patient Deal in the first instance, with all aspects of clerical & reception duties including telephone enquiries, paging clinical staff, taking / relaying messages Effectively deal with all enquiries, via the phone and face-to-face with regard to patients, staff, internal and external agencies, with the absolute exception of medical advice Accurately admit, discharge and transfer patients via appropriate manual or electronic methods available Collate appropriate documentation for patients attending the Emergency Floor Collate appropriate information with regard to patient attendance: APT, file and scan / retrieve documentation (A&E only) using Document Image Processing software for patients within the Emergency Floor To input into the departmental computer / information system appropriate patient data. Complete diagnostic coding and tracking of A&E documentation Ensure that the appropriate case notes and X-rays are available and complete with the necessary documentation. To ensure also that A&E records are correctly filed in a neat and orderly manner Ensure that all relevant correspondence to GP practices is sent out according to set procedures Liaise with all departments on all issues of a clerical nature Provide appropriate documentation for each follow-up clinic as required e.g: Redressing / review Clinic Fracture Clinic Physiotherapy clinic ENT clinic Participate in departmental, trust wide and national audits as appropriate, ensuring that documentation is collected accurately, retrieved, stored and presented appropriately Ensure coverage of Patient Enquiries for the Royal Liverpool University Hospital between the hours of 2000hrs 0830hrs Provide reception coverage of St Pauls Primary Care Unit between the hours of 1800hrs 0800hrs Actively contribute to the attainment of national targets in relation to emergency care Assist in the input and correction of data relevant to the Emergency Access Targets Please refer to the attached job description and person specification for full details.


  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    An opportunity has arisen for a Band 2 Clerical Officer to join the Dermatology/Allergy Department at Broadgreen Hospital. This role will involve providing clerical support to clinical teams, other administrative/secretarial staff and patients within the Dermatology/Allergy service. The post holder will be able to communicate effectively with staff members...

  • Clerical Officer

    8 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    To undertake clerical duties within the office area and provide reception duties to ensure the needs of the service are met. Dealing with telephone calls. Use of iPM - booking various dermatology appointments, re-arranging and cancelling appointments as and when required and updating information within the system General office based administration work.

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Band 2 Clerical Officer Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and...

  • Clerical Officer

    7 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join and support the administrative team within the Gastro and endoscopy department based in Aintree, Liverpool University Hospital NHS Foundation Trust. You will be joining a welcoming and friendly team, helping to provide an effective administrative service. The post holder will have responsibility to undertake a...

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Band 2 Clerical Officer Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and...

  • Clerical Officer

    7 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone4. Assist with photocopying duties as...

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Job Summary To undertake clerical & administrational duties for the TherapiesDirectorate: working as a team member to support staff and patients across the service. To support the Reception Supervisor/Administration Manager in providing an efficient and professional, administrative and clerical service for the Therapies Directorate. Specific Duties &...

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Job Summary To undertake clerical & administrational duties for the Liverpool Diabetes Partnership: working as a team member to support staff and patients across the service. To support the Administration Manager in providing an efficient and professional, administrative and clerical service for the Community Diabetes. Specific Duties & Responsibilities1....

  • Clerical Officer

    7 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity for a full-time Clerical Officer to join our administration team, here in the Endoscopy Department. As a clerical officer, you main duty will be working on reception and the admitting and discharging of patients and answering any general queries they may have. Other duties will include registering new patients on our Patient...

  • Clerical Officer

    8 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Extract and prepare case sheets from the filing system for allocated clinics, cancellations, research and audit purposes. Receive and book in patients on arrival in Out-patients/Primary care. Make appointments as requested. Liaise with medical staff re overbooked clinics. Deal with telephone and postal enquiries. Ensure clinic booking summaries and clinic...

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Job Summary To undertake clerical & administrational duties for the Therapies Department based on the Broadgreen Hospital site (Alexandra Wing). There may be a requirement to work on the Royal site (Therapies Department) if demand requires: working as a team member to support staff and patients across the service. Specific Duties & Responsibilities 1....

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    To undertake reception duties within the office area and provide clerical duties to ensure the needs of the service are met. The post holder shall as necessary provide cover for and undertake duties of absent colleagues. The post holder shall follow all the policies and procedures of the organisation Liverpool University Hospitals NHS Foundation Trust was...

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Please refer to the attached Job Description for further details: 1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met. 2. Responsible for maintaining accurate filing system, case notes and other relevant documentation. 3. To deal, as appropriate, with enquiries from staff in person and by...

  • Clerical Supervisor

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 4 Clerical Supervisor based on the Royal site for a motivated and proactive individual to become part of a busy and friendly clerical team. The role is varied and complex but with a high level of job satisfaction. The post will involve the supervision of the clerical team and the post holder should have...

  • Clerical Officer

    7 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Band 2 Clerical Officer Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and...


  • Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Key responsibilities1. Assist with clerical support in the day to day running of the office area toensure Service provision is met.2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the...

  • Clerical Supervisor

    8 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Lead teach ad organise the clerical staff in the department and supervise their performance Participate in general office duties such as photocopying retrieval of case notes, reception duties, audit, enquiries, entering and retrieval of data onto computer systems. Assist in the recruitment of clerical staff. Core trainer on information systems for the area....


  • Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, self motivated, adaptable and experienced person to join our administrative team within the Audiology team based at Aintree University Hospital. Previous experience in the health sector would be an advantage. Due to the nature of the work you will be IT literate, able to use most office software....

  • Clerical Officer

    6 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** If you would like the challenge of working in a very busy department, then we would like to hear from you. St Paul's Eye Unit The role will involve all aspects of administration work within the unit, call centre, reception work, registering of referrals, booking appointments, and preparation of relevant...

  • Clerical Officer

    7 months ago


    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    Breast & Endocrine Surgery service require a Band 2 Clerical Officer/Receptionist/Call Handler. Flexibility is essential as the service runs across several sites. Applicants should demonstrate excellent IT/keyboard, communication and organisational skills. You will be required to work well under pressure. We treat high volumes of people daily. Accuracy and...