Customer Delivery Assistant

5 months ago

Spennymoor, United Kingdom Bensons for Beds Full time

**Customer Delivery Assistant - County Durham - £30,252p.a. + benefits. You will be being a key representative of the Bensons brand providing excellent customer service. This is a very physically demanding role, which includes lifting beds and bedroom furniture as part of a two man delivery to the customers room of choice. You may also be required to assemble the products.**

**The role: Customer Delivery Assistant**

Join our logistics team and delight our customers with an exceptional customer experience ensuring every task is carried out with our customers in mind. Working with our Customer Delivery Drivers to be the face of Bensons for our customers, ensure courtesy on the road, give a warm greeting, handle products with care as you deliver products on time and to a room of their choice, following the guidance in our Customer Delivery Charter. This is a very physically demanding role, which includes lifting beds and bedroom furniture as part of a two man delivery.

Key duties as a Customer Delivery Assistant will include:

- Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
- Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
- Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.
- Creating a good impression to our customers adhering to company uniform policy and being friendly and helpful throughout, wearing overshoes and gloves during the delivery.
- Answer and respond to all incoming calls in a prompt and polite manner.
- Deliver and assemble furniture in the customers room of choice, collecting old products for recycling as required, leaving the customers home tidy and remove all packaging.
- Engage all customers by communicating in a warm, friendly and professional manner ensuring they are left with a positive impression of our service (and our business card with our details), championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself.
- Completing any inbound/outbound paperwork promptly and accurately, and working with warehouse and cross dock teams as necessary to ensure products are loaded safely and without damage, feeding back any suggestions for improvements constructively and professionally.

**The Skills Required**
- Previous experience in a customer facing role, preferably in a similar environment (e.g. logistics, manufacturing, retail).
- Ability to lift and manoeuvre heavy items of furniture with manual handling experience
- Desirable experience of using a PDA but not essential as training will be given
- Clear confident verbal communicator
- Professional in attitude and appearance, polite and courteous to our customers and when out in the community representing Bensons.

**The Benefits**

In return for your contribution to the site’s performance, we offer a competitive salary of £31,252p.a. and in addition to that we offer you all these extra benefits:

- Employee discount scheme for Bensons products
- Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
- Unum Income Protection - for peace of mind if you’re off work long term due to illness
- Pension scheme - provided by Legal & General
- Discounted Gym membership
- Cycle to Work scheme
- Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you
- Enhanced maternity and adoption leave
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- Career progression - access to internal opportunities to build your career within Bensons for Beds
- Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

(*qualifying periods apply)

***About Bensons for Beds**

We're Bensons for Beds We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence

*

  • Customer Delivery Driver 7.5tonne

    6 months ago

    Spennymoor, United Kingdom Bensons for Beds Full time

    **7.5t Customer Delivery Driver - (Durham) - £31,150 p.a. + benefits. As part of a two-person delivery team our Customer Delivery Drivers will deliver mattresses, bed frames and furniture products into customers homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.** **The Role** As a Bensons...

  • 7.5t Delivery Driver

    6 months ago

    Spennymoor, United Kingdom Pertemps Network Group Full time

    **7.5t Delivery Driver**: - 145101186**£13.26 Per Hour** - Part Time**Temporary** **Spennymoor, County Durham** **Driving And Transport** **Job Description**: **We are currently recruiting for 7.5t Delivery Drivers for our client based in Spennymoor on an ad hoc / part time basis with an immediate start!** As part of a two-person delivery team the...

  • Service Delivery Driver

    6 months ago

    Spennymoor, United Kingdom Bensons for Beds Full time

    **_Are you a friendly, customer focused 7.5tonne driver with experience in home deliveries and lifting heavy goods?_** **_ This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential....

  • Delivery Driver

    4 weeks ago

    Spennymoor, Durham, United Kingdom Currys plc Full time

    **Role Overview:**At Currys, we're looking for a skilled Delivery Driver to join our team. As a Delivery Driver, you'll be responsible for delivering a range of products to our customers, using your excellent driving skills and attention to detail.**Key Responsibilities:**Lift heavy items and complete a multi-drop driving roleEnsure the right products get to...

  • Part Time 7.5T Delivery Associate

    2 weeks ago

    Spennymoor, Durham, United Kingdom Currys plc Full time

    Company Overview:Currystechnology, the UK's leading retailer of electronics and home appliances, is seeking a skilled Part Time 7.5T Delivery Associate to join our team.Job Summary:We are looking for an experienced driver with excellent customer service skills to assist in delivering and installing various products across Spennymoor and Durham...

  • Delivery Driver

    3 weeks ago

    Spennymoor, Durham, United Kingdom Team Support Full time

    About the RoleAs a Delivery Driver - Multi Drop with Team Support, you will play a critical role in helping us achieve our purpose of making technology accessible to everyone. As a key member of our delivery team, you will be responsible for safely delivering, installing, and collecting electrical products to our customers' homes. Your excellent customer...

  • Employed Delivery Driver

    6 months ago

    Spennymoor, United Kingdom ao.com Full time

    **About The Role**: Our Delivery Drivers play a vital part in our logistics business, they provide an exceptionally helpful, and professional service to all of our customers on a daily basis by delivering customer orders right to their door as a team of 2. Our Delivery Driver work closely with a Drivers Mate and always put a smile on our customers faces. -...

  • Parcel Delivery Driver

    1 month ago

    Spennymoor, United Kingdom CV-Library Full time

    Parcel Delivery Driver (Temporary) - Spennymoor 25 Hours per week Shift times: 08:30 to 15:30 (Between Monday - Sunday) Hourly Rate: £13.37PH The Royal Mail is a much-loved brand, providing postal delivery services to 64 million people all around the UK. Due to an increase in demand, Pertemps are working in partnership with the Royal Mail to...

  • Parcel Delivery Driver

    4 weeks ago

    Spennymoor, United Kingdom Pertemps Newcastle Full time

    Parcel Delivery Driver (Temporary) - Spennymoor25 Hours per weekShift times: 08:30 to 15:30 (Between Monday - Sunday)Hourly Rate: £13.37PHThe Royal Mail is a much-loved brand, providing postal delivery services to 64 million people all around the UK. Due to an increase in demand, Pertemps are working in partnership with the Royal Mail to source...

  • Customer Feedback Adviser

    6 months ago

    Spennymoor, United Kingdom Livin Housing Full time

    **Location**: Spennymoor, County Durham **Salary**: up to £33,188 per annum, plus pension, and competitive benefits **Contract Type**: Permanent **Hours**: Full-Time (37 per week) Are you a natural problem-solver with a can-do attitude? We have an opportunity for you to join our customer voice team. Sometimes we don’t get things right first time and...

  • Retail Assistant

    6 months ago

    Spennymoor, United Kingdom Farmfoods Full time

    **Retail Assistant - Part Time, 20 hours.** We are looking to recruit a new retail assistant for our shop in Cambridge Street, Spennymoor. We offer a permanent part time position working a variety of shifts, with a minimum of 20 hours worked over 4 days from 7 each week, including weekends. **Pay & benefits**: The amount that you will earn depends on your...

  • Receptionist/conveyancing Assistant

    5 months ago

    Spennymoor, United Kingdom The Staffing Experts Full time

    **Receptionist/Conveyancing Assistant** As a Receptionist/Conveyancing Assistant you will support the employer with an array of legal work in an assistive capacity, supporting in whatever way needed. To be considered for this role you MUST: - Have excellent attention to detail. - Be able to communicate effectively and have excellent written and verbal...

  • 7.5t Delivery

    6 months ago

    Spennymoor, United Kingdom Currys Full time

    **Role overview**: **Shift pattern: 5 over 8 days** **Hours: 45 per week** **Salary: £30,420** At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive - and it’s all down to our team of 25,000 caring and committed colleagues. So...

  • Customer Voice Adviser

    5 months ago

    Spennymoor, United Kingdom Livin Housing Full time

    Spennymoor up to £33,188 per annum plus pension, and competitive benefits ***: Permanent **Hours**: Full-Time (37 Hours per week) **About us** We are an award-winning not for profit housing association that currently owns nearly 8,600 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes...

  • Delivery Post Officer with Expertise in Logistics Management

    4 weeks ago

    Spennymoor, Durham, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a highly motivated and organized Delivery Post Officer to join our team at Royal Mail Group.Key Responsibilities:Deliver letters and parcels to customers in a timely and efficient manner.Interact with customers in a professional and courteous manner.Manage and maintain a high level of customer satisfaction.Requirements:Full UK...

  • Customer Service Apprentice

    1 month ago

    spennymoor, United Kingdom Sharpsmart UK Full time

    Due to our continued growth and new contract wins, we are now seeking a Customer Service Apprentice to join our team. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units. Lean more about the qualification here. Responsibilities: Taking...

  • Customer Service Apprentice

    2 months ago

    Spennymoor, United Kingdom Sharpsmart UK Full time

    Due to our continued growth and new contract wins, we are now seeking a Customer Service Apprentice to join our team. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units.Lean more about the qualification here.Responsibilities:Taking customer...

  • Customer Service Apprentice

    4 weeks ago

    Spennymoor, United Kingdom Sharpsmart UK Full time

    Job Description Due to our continued growth and new contract wins, we are now seeking a Customer Service Apprentice to join our team. This role is perfect for someone eager to learn in a dynamic environment, with opportunities to develop multiple skills and gain exposure across various business units. Lean more about the qualification here. ...

  • Customer Service Team Lead

    3 weeks ago

    Spennymoor, Durham, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and enthusiastic Section Leader to join our retail team. As a key member of our store operations team, you will be responsible for assisting with training colleagues and ensuring they are available to maintain product availability and meet the expectations of our customers.Your Key ResponsibilitiesTrain and develop...

  • Postperson with Driving

    2 months ago

    Spennymoor, United Kingdom Royal Mail Full time

    ​Delivery Postie with Driving Job reference: 319857 Location: Spennymoor Delivery Office, DL16 6AE Job type: Permanent contract  Hours: 25 hours per week, working 5 days across Monday - Sunday, working between 08:00 and 15:15 Due to operational demand, you will be required to work Saturday and Sunday. Please note that Sunday working is required...