Customer Excellence Team

2 weeks ago


Sittingbourne, United Kingdom Quealy & Co Full time

**Key responsibilities include**:

- Responsible for handling calls from vendors, purchasers, landlords and tenants
- Taking ownership of customer enquiries from start to finish
- Help people to sell, buy, let, or rent their property, you will need to make them feel valued and looked after from the first interaction
- Recognise the opportunity to help further and present useful additional products and services we supply such as mortgages and conveyancing
- Instinctively know how to spot potential leads and refer customers to relevant colleagues
- Build meaningful relationships with your clients and the team in branch
- Updating and inputting of client records on the CRM database
- See a target and exceed it

**What we offer **Not only will you be working for one of the areas most loved agents that was highly rated in the UK at ‘The Best Estate Agent Guide’. We are also offering a competitive salary from £20,000* - £26,500* (*from 1st April) per annum + bonus and commission - depending on experience. The hours worked will be Monday to Friday 9:00 - 18:00 and every other Saturday 9:00 - 17:00 (with a day in lieu). You will also receive 20 days annual leave + bank holidays.

Pay: £20,000.00-£26,500.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Q-SN24
Expected start date: 13/05/2024



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