Compliance Shift Supervisor
7 months ago
As one of the UK's leading suppliers of nationwide 2 and 1 person Assisted ‘White Glove' Home Delivery Services, we are always on the lookout for fantastic people to join our expanding teams.
Our warehouse team is looking for a new Compliance Supervisor to join them.
We strive to deliver an outstanding service to our customers and your role as a Supervisor is key to this. It's a hands on role where you will be responsible for the operation of a section within the warehouse function. Supporting the management team, responsible for a group of operatives and ensuring an achievement of business targets.
**Responsibilities**:
- Assist in running an efficient warehouse operation which is able to fulfil operational and customer demand and meet set targets
- Take delivery of goods inbound, checking for damaged or missing items
- Store goods appropriately
- Sort orders for dispatch around Network
- Promote a culture of teamwork
- Where possible resolve any issues or problems which occur in the warehouse. Where appropriate elevate the issue to a more senior level
- Ensure that all lifting and maneuvering of products and materials is carried out in accordance with manual handling procedures
- MS and Crew Compliance
- Van Compliance
- Dealing with CS and Customer complaints
- Claims management, identifying underlying reasons and looking at reduction of loss and damage claims
- Area log management
- Crew planning and allocation
Skills, Experience and Attributes
- Supervisory skills within a warehouse environment
- Ability to motivate and develop others
- Good communication skills
- Good understanding of customer deliverables and impact of failure
- Attention to detail
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