Learning & Development Administrator

2 weeks ago

Newmarket, United Kingdom Your World Healthcare Full time

**Learning & Development Administrator**

**Location**: Newmarket

**Job Type**: Temporary

**Duration of booking**: Expected to last till March 2023

**Proposed start date**: ASAP

**Sector**: Healthcare

**Base**:Office

**Band**: 3

**Pay Rates**:
£10.69 PAYE INC

**Working Days and Hours**:Monday to Friday 9am to 5pm

**Remote Working**:Home Based - will need to be able to travel to sites as and when required

**Sites**: Chelmsford, Newmarket, Norwich, Barton Mills, Melbourne, Bedford, Welwyn Garden City

**Job Summary**
- To provide administrative support for the Learning and Development Team.
- To provide support in efficiently meeting the objectives of the department.
- To maintain an accurate database of staff training records for a range of training activity across the region. To ensure stationery supplies are adequate and ordering when required.
- To report any maintenance defects with the Learning and Development Office to the appropriate department for action.

**Duties**
- May be required to be the first point of contact for staff wishing to raise issues.
- Dealing with sensitivity owing to the nature of the issue.
- On a regular basis, welcome visitors to the Learning and Development Office and ensure that they are appropriately looked after, providing information and assistance.
- On a regular basis, organise internal and external events such as meetings or training programmes including sourcing and booking the venue, organising refreshments, and raising the necessary paperwork for Procurement.
- Responsible for planning, preparing and distributing course paperwork for programmes administered by the Learning and Development Team, ie joining instructions, course handouts.
- On a monthly basis, set a deadline and collate the Trust Personal Development Review Achievement.
- This will include liaising with a range of internal staff to confirm the number of PDRs completed and collating this data into a table for inclusion in the Trust’s statistics.
- Liaise with and assist external training providers when planning/organising events on behalf of the Trust.
- This will include acting as a focal point for any enquiries from the provider and also answering queries from internal managers/delegates.
- Act as principal contact for all mandatory training enquiries for staff; take responsibility for answering the queries immediately or finding out an appropriate response and responding in a timely manner.
- Act as nominated 'administrator’ for all external mandatory websites; monitor activity, resolve any queries, report any significant issues to the Learning and Development Manager.
- Other reasonable tasks such as covering sickness absences as and when required.

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