Membership and Events Administrator

7 months ago


Knutsford, United Kingdom National Federation of Builders Full time

**NATIONAL FEDERATION OF BUILDERS**

We are currently looking for a Membership and Events Administrator to work in our busy Knutsford office. The Membership and Events Administrator is an operational position within the NFB, serving as a key point of contact between our members and the range of services and events we offer. This is a full-time role, however we are very open to discussing part-time hours.

This role focuses on enhancing member engagement, facilitating event management, and supporting the overall mission of providing exceptional service to our members.

**JOB PURPOSE**
- To act as a primary contact point for NFB members, ensuring they are fully informed and engaged with the array of benefits, events, and services available through their membership.
- To support the organisation of NFB events.
- To assist in member retention efforts through proactive communication and service excellence.

**KEY RESPONSIBILITIES**
- Engage with members to understand their needs, priorities, and feedback, ensuring the effective delivery of NFB services.
- Support occasional promotion of additional services, training and events to members.
- Maintain accurate records in the NFB’s CRM system.
- Assist in the planning, organisation, and execution of events.
- Provide logístical support for events, including venue booking, attendee registration, and on-the-day coordination.
- Contribute to team efforts by sharing best practices and collaborating on membership and business development initiatives.

**PERSON SPECIFICATION**
- You possess a natural talent for organisation, with an innate ability to manage multiple tasks efficiently.
- Your strong interpersonal skills allow you to connect with people effortlessly.
- Attention to detail is your superpower, and you take pride in producing high-quality work.
- You're a problem-solver, always seeking innovative ways to improve office processes and enhance productivity.
- Your flexible mindset allows you to adapt to changing priorities with ease, making you an invaluable asset to any team.
- You have good diary management skills with the ability to write clear letters and reports.
- You are comfortable with learning and using IT to complete your tasks.

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Life insurance
- Sick pay
- Wellness programme

Pay: £21,840.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay

Work Location: In person



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