Graduate Housing Officer

2 months ago


Oldham, United Kingdom Great Places Housing Group Full time

Job Advert

What you’ll be doing, over time and with training and the supervision of experienced colleagues
- Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitled
- Supporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancy
- Having a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriate
- Providing advice, guidance and effective resolutions to customer queries with a focus on getting it ‘right first time’
- Signposting customers to other local and national services that can provide support with health, wellbeing, financial advice, digital inclusion and employment support.
- Developing strong partnerships with a range of partners and work collaboratively with other agencies to prevent anti-social behaviour
- Providing project management support for a range of regional and corporate projects
- Assisting in the data and evidence gathering to ensure we can respond appropriately to customer complaints with a focus on providing fair resolution and ensuring we learn when things have gone wrong
- Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
- Treating customers and colleagues with respect and empathy
- Working 35 hours per week and having a flexible approach to work

What you’ll need
- GCSE maths and English or equivalent at grade C/4 or above
- A clean UK driving licence and access to a car would be desirable
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service
- Excellent written and verbal communication skills
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Keen eye for detail and good organisational skills
- Commitment to completing all parts of the training programme
- Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy

**Key dates...**
- Assessment day - Beginning of June 2024
- Second/ final interviews - End of June 2024
- Start date - Tuesday 3rd September 2024



  • Oldham, United Kingdom CP Housing Full time

    CarePoint Housing is seeking a Supported Housing Officer to support a new scheme in Oldham. This role is pivotal in working with a dedicated team of support staff aimed at aiding adults with complex support needs. Key Responsibilities: - Conduct regular visits to tenants, providing housing-related support for a minimum of 3-5 hours per week. - Manage the...


  • Oldham, United Kingdom Howarth Housing Group Full time

    **Howarth Housing Group** is an organisation that aims to end homelessness in Greater Manchester once and for all. We provide emergency housing, temporary accommodation, and supported accommodation to those suffering Homelessness across the region. We are currently seeking a motivated and dedicated Housing Benefit Officer. This is for a full time position...

  • Security Officer

    1 month ago


    Oldham, United Kingdom CP Housing Full time

    CarePoint Housing are currently looking for a new Night Security Officer to work in our residential property cluster located within Oldham This will initially be a 6-month fixed-term contract for a start date in April, however will likely become a permanent contract. As a Security Officer, you will be responsible for the delivery of the highest levels of...


  • Oldham, United Kingdom LIFELINE (SW) CIC Full time

    LIFELINE (NW) CIC part of the Howarth Housing group is a supported accommodation provider in Greater Manchester. Currently we are looking for 2 additional Supported Housing Officer for a full time position across Greater Manchester, specifically Oldham. Duties Include: - Taking the lead role in the assessment of incoming referrals. - Working with...


  • Oldham, United Kingdom Bridge-It Housing UK Team Ltd Full time

    Please note a valid right to work and access to your vehicle for work are required for this role Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life...


  • Oldham, United Kingdom Oldham Council Full time

    Place and Economic Growth Strategic Housing **Ref**:G8/OL-73397 **Contract**:Permanent **Salary**: £38,296 - £42,503 per annum (Grade 8) **Hours**: 36.66 per week **Based**:Hybrid working a mixture of working from home and in the office. The Office is based at Civic Centre, West Street, Oldham, OL1 1UT) **Closing Date**:Tuesday 31st January...

  • Planning Officer

    6 hours ago


    Oldham, United Kingdom Great Places Housing Group Full time

    **Salary**: Competitive **Job Type**: Full Time, Permanent **Location**: Oldham **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Planning Team Leader, the Planning Officer will deliver excellent customer service...

  • Accountancy Graduate

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...


  • Oldham, United Kingdom Oldham Council Full time

    Place and Economic Growth Strategic Housing **Ref**: G7/OL-77611 **Contract**: Permanent **Salary**: £34,723 - £38,296 per annum (Grade 7) **Hours**: 36.66 per week **Based**:Hybrid working a mixture of working from home and in the office. The Office is based at Civic Centre, West Street, Oldham, OL1 1UT **Closing Date**: Tuesday 2nd May...


  • Oldham, United Kingdom Bridge-It Housing UK Team Ltd Full time

    **Job Description - Housing & Support Worker** **Housing Related tasks** A full **property inspection** should include the following (new paperwork to be provided): - Check that all inventory items are present - Identify any jobs to be added to Fixflo (record in the correct manner) - Carry out fire safety checks and record findings Fire doors Smoke...


  • Oldham, United Kingdom Bridge-It Housing UK Team Ltd Full time

    **Job Description - Housing & Support Worker** **Housing Related tasks** A full **property inspection** should include the following (new paperwork to be provided): - Check that all inventory items are present - Identify any jobs to be added to Fixflo (record in the correct manner) - Carry out fire safety checks and record findings Fire doors Smoke...

  • Planning Officer

    6 hours ago


    Oldham, United Kingdom Great Places Housing Group Full time

    **Salary**: Up to £24,000 **Job Type**: Full Time, Permanent **Location**: Oldham **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Please note within this role you will be supporting our planning team with damp and disrepair works...

  • Psychology Graduate

    6 days ago


    Oldham, United Kingdom Prospero Teaching Full time

    Prospero Teaching are looking for strong and ambitious specialist Psychology graduates to work as Teaching Assistants in a SEN school in Oldham & Tameside. We are looking to recruit enthusiastic graduates with an interest in a career in Teaching or education psychology who may have some previous experience in supporting those with learning difficulties,...

  • Psychology Graduate

    1 week ago


    Oldham, United Kingdom Prospero Teaching Full time

    Psychology Graduate Teaching Assistant Prospero Teaching are looking for strong and ambitious Psychology graduates to work as Teaching Assistants in SEN schools in Oldham. We are looking to recruit enthusiastic graduates with an interest in a career in Special Education Needs. The role is more specifically working with groups of children with varying...

  • Psychology Graduate

    7 days ago


    Oldham, United Kingdom Prospero Teaching Full time

    Psychology Graduate Teaching AssistantProspero Teaching are looking for strong and ambitious Psychology graduates to work as Teaching Assistants in SEN schools in Oldham. We are looking to recruit enthusiastic graduates with an interest in a career in Special Education Needs.The role is more specifically working with groups of children with varying learning...

  • Psychology Graduate

    6 days ago


    Oldham, United Kingdom Prospero Teaching Full time

    Psychology Graduate Teaching AssistantProspero Teaching are looking for strong and ambitious Psychology graduates to work as Teaching Assistants in SEN schools in Oldham. We are looking to recruit enthusiastic graduates with an interest in a career in Special Education Needs.The role is more specifically working with groups of children with varying learning...


  • Oldham, United Kingdom Oldham Council Full time

    Economy Directorate Planning, Transport & Housing Delivery Ref: G10/OL-93620 Contract: Permanent (3 posts available) Salary: £48,474 to £51,515 per annum (Grade 10) Hours: 36.66 per week Based: Hybrid working a mixture from home and in the office.The Office is currently based at the Spindles. Closing Date: Tuesday 4th June 2024  ...


  • Oldham, United Kingdom Prospero Teaching Full time

    Prospero Teaching are looking for strong and ambitious specialist Psychology graduates to work as Teaching Assistants in a SEN school in Oldham & Tameside. We are looking to recruit enthusiastic graduates with an interest in a career in Teaching or education psychology who may have some previous experience in supporting those with learning difficulties,...


  • Oldham, United Kingdom Prospero Teaching Full time

    Prospero Teaching are looking for strong and ambitious specialist Psychology graduates to work as Teaching Assistants in a SEN school in Oldham & Tameside. We are looking to recruit enthusiastic graduates with an interest in a career in Teaching or education psychology who may have some previous experience in supporting those with learning difficulties,...


  • Oldham, United Kingdom Ultimate Products Full time

    If you've completed your degree but are still undecided on a specific career path, Ultimate Products have the role for you! As a Graduate Admin Assistant within the Ultimate Products Graduate Development Scheme, you'll develop the skills established during your time at university to help you understand where your interest lies, all whilst gaining vital...