Group Conduct Officer

4 weeks ago

Bristol, United Kingdom PIB Group Full time

We are recruiting for a Group Conduct Officer to join our Compliance team. This role can be based from any of our PIB offices across the UK and will involve working with a wide range of senior stakeholders across the partnered businesses and working with other areas of GRC such as Group Risk & Assurance and as such travel to a range of UK destinations will be required.

The role sits within GRC (2LOD) in the Compliance team and reports to the Group Head of Compliance who reports to the Group CRO. This role partners with our Specialty Division, which primarily consists of broking businesses that deal directly with commercial customers, however there are some areas of personal lines, some wholesale cases as well as other niche areas. This Division has had the largest number of acquisitions within PIB Group and continues to grow.

This role also plays an important role in the identification, escalation and management of regulatory issues and breaches.

**Responsibilities**:
Effective regulatory business partnering, advice and oversight is key to strengthening 1LOD capability, making sure new acquisitions meet PIB's requirements and delivering GRC's oversight role and the company's overarching governance. This is accomplished through regular and close contact with the business and 1LoD and by:

- Providing guidance and advice on existing and future regulation and PIB's regulatory policies and frameworks
- Delivering briefings and training on key regulatory topics and issues
- Guidance and advice on improvement actions, potential breaches, and root cause analysis
- Reviewing compliance and business performance MI to aid challenge
- Ensuring a regulatory perspective is brought to key business forums, initiatives, and projects
- Providing a key input to the firm's assessment of regulatory risks as part of its ERM framework
- Supporting business SMFs and Certified individuals as part of SMCR
- Guidance and advice following reviews of the business from internal or external sources
- Support and guide businesses with integration-related activities.

**Experience**:

- Have excellent communication (verbal and written) and be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business so they have clarity on what is required, and what they need to do
- Be solution orientated
- Have attention to detail but have the ability to take a high-level view
- Deliver engaging, practically orientated compliance training
- Have excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance
- Be able to act as a 'critical friend' to the business, delivering constructive challenge and identifying solutions to address issues that are identified
- Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities; and
- Travel to a range of UK destinations.

**Ideal person profile**
- Likely to have 3-5 years of compliance business partnering experience covering core areas such as T&C, ICOBS, Conduct Risk, COI, financial promotions, complaints, gifts and hospitality, SMCR, regulatory relationships, product governance, incentives etc.
- Strong technical, practical and working knowledge of FCA GI regulation including the IDD, ideally with experience of sales to both commercial and consumer customers primarily on a direct basis.
- Knowledge of other relevant regulation/legislation such as GDPR and financial sanctions are required, and a basic understanding of risk management principles would be beneficial;
- Educated to degree level and ACII or compliance qualification would be an advantage;

**Further information**

As well as a competitive salary we offer the following benefits -- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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