Receptionist

3 days ago


Sunderland, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust**:South Tyneside and Sunderland NHS Foundation Trust

Would you like to be part of a team that works well together, always there to help each other? If you answered yes, the Trust would love to hear from you.**
**About the Trust**

We serve a population of almost half a million people and are very proud to provide a range of healthcare services.

We employ over 8,300 people who together make up #TeamSTSFT. Our staff work in lots of different locations and do lots of different things. They look after people at home, in the community and in hospital. They work in local health centres, schools and GPpractices as well as our hospitals. We also run lots of specialist services. This means patients come to our hospitals from right across the region.

**What you'll be responsible for**
- Registration on computer/manually of patients attending Emergency Department or Urgent Care Centre
- Inform nursing staff of any patient presenting in need of immediate assessment/intervention
- To receive telephone enquiries from all areas of the Trust and other external agencies and also calls from often anxious and distressed relatives of patients whilst at all times maintaining a high level of patient confidentiality
- Filing of patient Emergency Department cards in the primary/secondary filing system

The role will involve, but not be limited to you performing the above.

**You'll learn the following whilst working at the Trust**
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You'll have the following qualification/experience**:

- Previous reception/clerical experience in a pressurised environment.
- Excellent communication skills, telephone manner and keyboard skills.
- Ability to work flexible shifts 24/7 to meet needs of the department.
- Knowledge of Medical Terminology and knowledge of V6 system (desirable).

**_*Depending on the Trust, you may require variable additional certification and skills. _**

As a member of NHS Professionals, you have fantastic benefits:

- Competitive pay rates - work this week, get paid next week
- **Essential support when you need it - 24/7 365 days -**Call us anytime
- **First choice of shifts or placements at your Trust**:

- access before they are made available to agency
- **Multi locational** - opportunity to work at various trusts
- **Manage your shifts and timesheets on the go**:

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- Join once, get first choice on suitable new placements as soon as you finish your previous role
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**
- NHS Professionals manage your data, please see our Privacy Notice on our website._


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