Retail Sales Support Administrator

4 weeks ago

Glasgow, United Kingdom Volvo Group Full time

United Kingdom

**Position Description**

**Retail Sales Support Administrator**

Volvo Truck & Bus Centre North & Scotland are currently recruiting for a Retail Sales Support Administrator on a 12-month fixed term contract. Working closely with the Retail Sales Support Manager, you will be responsible for the administration of our used truck sales.
As a Retail Sales Support Administrator, you will be supporting the used truck sales process including stock management, monitoring of vehicle costs, and processing of the monthly paid forecast. You will be working in a fast-paced environment, whilst always ensuring the highest standards of service.

**Main Tasks/Responsibilities**:

- Co-ordinate the transfer of used stock from Warwick Head Office to N&S
- Process Part Exchanges
- Process direct customer purchases and payments
- Assist in the management of the Contract Hire expiry report. To track incoming vehicles, ensuring the smooth running of the returns process.
- To secure finance instructions and payment from customers in a timely manner
- To assist in the effective management of vehicle costs and GP variance
- Updating DVLA with the correct vehicle owner details
- Updating VDA with the correct vehicle owner details
- Month End Reporting

No day is the same for our close-knit team based in Cardonald. You will work alongside a fun and energetic team who support the order and delivery process of new & used Volvo Trucks and Buses for the North and Scotland region. We interact with the sales team, customers, and body builders to ensure that new truck orders run smoothly from factory to delivery.

**What are we looking for?**
We are looking for a self
- starter who prides themselves on having first class organisational & administration skills. This is a fast-paced role, so the ability to prioritise and plan effectively is essential. You will be confident with good negotiation skills, and you will be able to communicate in a professional manner. You will be a team player with a flexible approach as well as having a good attention to detail.

**Preferred knowledge & Experience...**
- Previous experience in a similar role, preferably within the Automotive Industry
- Experience in a fast-paced commercial environment.
- Practical skills, experience and knowledge of modern vehicle industry processes and Legislative Regulations
- IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint and Excel
- Full and current UK driving Licence

**More about the role..**
This role is a fixed term contract for 12 months. You will be based onsite at our Cardonald office Monday to Friday working from 8.30am-5pm.

**About us**

The **Volvo Trucks** brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

**Auto req ID**

138932BR

**Organization**

Volvo Trucks

**State / Province**

Scotland

**City/Town**

Glasgow West

**Employment/Assignment Type**

Regular

**Travel Required (maximum)**

No Travel Required

**Functional Area**

Sales

07-Apr-2023

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