Deputy Head Housekeeper

3 weeks ago

London, United Kingdom 11 Cadogan Gardens Full time

**Job Ref**:ILH4969

**Branch**:11 Cadogan Gardens

**Location**:11 Cadogan Gardens, Chelsea

**Salary/Benefits**:Competitive Salary and Service Charge plus paid overtime

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Working five days out of seven days

**Hours per week**:40

**Posted date**:12/03/2024

**Closing date**:25/04/2024

**About the role**:
As the Deputy Head Housekeeper of the team at 11 Cadogan Gardens - the only Relais and Chateaux property in London and The Chelsea Townhouse, the newest edition to the Iconic Luxury Hotels Collection.

The Deputy Head Housekeeper works as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from arrival right through departure, to ensure that every guest wants to return. You are the reason our Guests keep coming back for more.

**Aim of the role**

To assist and support the Head Housekeeper maintaining the high standards in the Housekeeping department.

**Responsibilities**:

- To assist and support the Head Housekeeper.
- To show ownership and ensure that the Housekeeping Department work to the Company specifications and standards.
- To take ownership and ensure that disciplinary procedures are carried out as and when appropriate.
- To liaise with the Head Housekeeper to ensure that materials are bought at competitive rates and stocks are correct.
- To take ownership and assume overall responsibility in the Head Housekeeper's absence.

**What's In It For You?**
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais Chateaux properties worldwide
- Exclusive team rates with London Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Complimentary dry cleaning
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- and so much more.

11 Cadogan Gardens is a truly iconic 19th century boutique hotel in the heart of fashionable Chelsea. Behind its traditional Victorian facade lies a wealth of tradition, heritage and intrigue. This unique London hotel prides itself on giving guests a quintessentially British experience that exceeds every expectation.

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