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Trainee Property Administrator and Small Works

2 months ago

Dorchester, United Kingdom Avoca Construction Ltd Full time

We are recruiting a Trainee Property Administrator and small works co-ordinator. As Property Administrator, you will provide support relating to maintenance related issues from commercial stakeholders in a fast paced and busy environment whilst undertaking general administrative duties.

**To succeed you will be**:

- Experienced in working in a helpdesk environment and have knowledge of CRM systems
- Aware of the basic technical knowledge of construction maintenance
- A good communicator with excellent verbal and written skills
- Aware of current Health and Safety regulations supported by relevant training
- Knowledgeable of Microsoft packages and have the ability to work with various other systems
- Able to prioritise workloads and adhere to deadlines
- An energetic, committed and approachable individual
- Passionate about offering superior services and want to make a difference in everything they do

**The Role**:
A varied role working predominantly within the property maintenance sector to include the following tasks:

- Answer the phone to incoming calls in relation to maintenance calls
- Reactive maintenance - new jobs and clients.
- Client account management.
- Supplier queries.
- Quote requests and approvals.
- Actioning Purchase orders received.
- Sending works orders, scheduling, and liaising with contractors.
- Driving planned maintenance compliance tasks to completion.
- Ensuring deadlines for compliance and reactive tasks are met.
- Liaising with clients, customers, homeowners, sites and publicans.
- Customer satisfaction calls.
- Job closures (confirming final costs and uploading to client portal).
- Invoicing.

**We offer you a great range of benefits, which include**:

- £16,000 Salary
- Performance related bonus
- 24 days annual leave plus bank holidays
- Access to excellent training and ongoing development
- Excellent career development opportunities
- Onsite parking
- NEST work place pension contributions

**Salary**: From £16,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dorchester DT1 3WD: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Administrative: 1 year (required)

Work Location: One location

Expected start date: 01/12/2021

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