Contact Centre Customer Advisor

5 months ago


Beverley, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
We are looking for two dynamic and motivated individuals who have excellent communication and I.T skills, enjoy speaking with the public on the telephone, and possess a great telephone manner.

This is a challenging and demanding role, and previous telephone contact centre experience would be advantageous, however full training will be given.

Some flexibility is required to work a rota to support the customer service network.

You should also have good interpersonal skills, work well within a team, and assist residents by providing a high quality and cost-effective service.

We pride ourselves on being an employer of choice and in addition to your salary we offer a range of great benefits including:

- Generous leave entitlement
- Access to employer pension scheme
- Reduced cost membership at our Leisure Centres

Hours per week: 21 and 16 hours


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