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Disrepair Administrator

7 months ago

Nottingham, United Kingdom Neway International Ltd Full time

Neway are looking for a Disrepair Administrator to join our client based with Broxtowe Borough Council.

This role is starting 4th December, working 37 hours a week initially for a 3 month contract that will be extended after review.

Pay Rate is £15.00 p/h PAYE

Details:
1. To accurately process incoming Council mail via the digital post room, ensuring confidentiality and adherence to Data Protection Act 2018, in accordance with relevant timescales and policies.

2. To print and appropriately distribute Committee agendas and other items as required.

3. To be responsible for all Council central stationery stock control, including; ordering, monitoring and managing requests.

4. To prepare court bundles and other documents to time critical deadlines.

5. To be responsible for the organisation of meetings and events including booking rooms/venues, issuing invitations and taking minutes/actions arising.

6. To undertake one-off projects to support service areas.

7. To be responsible for ensuring correct maintenance when required and rectification of basic errors/breakdowns in relation to office equipment including the folding machine, printers and scanners.

8. To respond and process requests received into various service area inboxes from internal / external stakeholders.

9. To undertake all office based administrative services and support functions including scanning and indexing of documents and audiotyping.

11. To manage a diverse workload requiring continual reprioritisation often working at pace to achieve required time critical deadlines.

12. To act as an ambassador for the Council during the recruitment and induction of new starters.

Customer Service

13. To respond, fairly and effectively to a range of members of the public, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.

14. To respond to queries both verbal, including face to face and written, from internal and external customers/stakeholders; providing advice or redirection to resolve both simple and complex issues, ensuring a prompt, high quality service is provided.

15. To maintain and develop relationships with internal and external stakeholders, attending meetings with designated service areas as required.

16. To have a detailed knowledge and specific skills in relation to at least two service areas.

17. To have a working general knowledge of all areas covered by the Business Support Team.

**Job Types**: Full-time, Temporary contract, Fixed term contract

**Salary**: £15.00 per hour

Expected hours: 37 per week

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person