Trauma Flow Co Ordinator

4 months ago


Newcastle, United Kingdom University Hospitals of North Midlands NHS Trust Full time

The Trauma Patient Flow Coordinator will be responsible for effective utilisation of beds and patient flow; both unscheduled and scheduled admissions.

Working in conjunction with the Emergency Department, admission/assessment portals, wards and alongside other members of the Capacity management Team, ensuring national patient access standards are met within a quality framework.

To facilitate the effective use of beds, using a structured approach and working alongside clinicians, nurses and the Site Matron, to ensure pro-active appropriate management and use of UHNM bed capacity. Being instrumental in ensuring patient access targets are met.

Ensure pro-active planning to allow accommodation of both elective and emergency patients
Assist Clinicians and Senior Nursing staff with the management of all admissions and discharges for the division’s patients by facilitating an efficient, effective and timely utilisation of beds and resources.
Proactively challenge patient flow within the division
Provide support and organise resources for the expedition of discharges across the division, ensuring patients are expedited to the discharge lounge within appropriate criteria.
Liaise with neighbouring hospitals to arrange patient transfers to and from the Divisions
Data analysis of patient discharge and admission trends when required
Troubleshoot and identify areas of improvement with regards to patient flow, working closely with the Ward Managers and Matrons within the division
Chair and manage the divisional capacity meetings.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Liaise closely and regularly with ward nursing staff and Patient Flow Co-ordinator to ensure accurate up to date knowledge of patient movement is obtained
Liaise as appropriate with the discharge Co-ordinators and multi-disciplinary team with regard to discharge issues. Identify problems affecting the efficiency and effectiveness of admitting and discharging patients, making these known to the relevant managers
Day to day line management of flow coordinators in accordance with trust policy whilst on shift
Maintain accurate reporting arrangements e.g. through a database, regarding the level of emergency demand, patient outlier numbers and occupancy to improve capacity/demand management
Participate in appropriate Trust wide as appropriate
To liaise closely with the Site Matron and senior nurses if staffing issues are affecting bed capacity
To participate fully in any project work involving bed management to ensure its success
Keep up to date of all new local and national emergency care targets and Clinical Indicators
Work closely with the Site Matron to ensure the right patient is in the right place at the right time

Provide live next day discharge data alongside the patient flow coordinators to promote early expedition of discharges
Check, confirm and challenge estimated dates of discharge on the Wards
Ensure complete utilisation of the discharge lounge or equivalent

Ensure that Ward Teams advocate a 7 day discharge ethos and that management plans are in place for effective weekend discharge of patients



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