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Weekend Cafe Assistant

3 months ago

New Alresford, United Kingdom Holden Farm Camping Full time

Are you looking for a new challenge and working in a lovely outdoor environment. We are a small family business looking for a new team member to join us in our café which is part of Holden Farm Camping; an award-winning campsite in the South Downs National Park.

This small seasonal café is located on a working farm on the South Downs Way and King Alfred’s Way, we will be providing a customer service oriented friendly café for campers, walkers, cyclists, runners and all those on an adventure in the great outdoors. Our mission is to create a welcoming outdoor experience with delicious local food and fabulous local coffee.

ETHOS: Small family business - locally sourced - down to earth - farmers - in love with local - protective of our environment - passionate about quality - love our wildlife - honest - approachable - individual - loyal to our customers - and always striving to be the best.

We are looking for an individual who is passionate about combining fresh air and great customer experience, who shows organisation and time keeping skills. To be successful in this role, being comfortable working under pressure in a fast paced, busy environment is key.

We have an exciting opportunity for an enthusiastic individual who has the personality, the work ethic and a passion to join our team.

**What we are looking for**:

- Be able to work independently and also as part of a team to ensure the smooth running of the café
- Confident, friendly, and outgoing character
- Always deliver outstanding customer service
- Maintain café standards
- Identify opportunities to upsell to customers
- Setting up and maintaining all service areas.
- Taking customer orders.
- Serving meals/drinks to customers.
- Operating the coffee machine, blender and other cafe equipment etc.
- Assist in the provision of a first-class experience for all guests across both the camping and café.
- Assisting campsite reception including checking in guests; ensuring site is clean and tidy (amenity building and camping field).
- Provide information to guests on local tourist attractions, walking/cycling routes and places to eat (local knowledge a bonus).
- This is a varied and interesting role which would suit a trustworthy, enthusiastic, flexible and reliable person who possesses excellent customer service and communication skills, a can-do attitude and a sense of humour

**Requirements**:

- Experience in catering / customer service roles is advantageous.
- Level 2 Food Hygiene Training is desirable but not essential.
- Own transport is essential.
- Weekend working hours required.
- Previous experience is not essential but advantageous, you'll also need to be energetic & physically active.

**Perks & Benefits**:

- £11 p/h
- Flexible hours
- Free food
- Employee discount
- On-site parking

**Who we are.**

We are a small family business that prides itself in all we achieve. Holden Farm is a working farm and host to an award-winning traditional family campsite, a fabulous cafe and so much more.

We pride ourselves in our 5* reviews and our spotlessly clean facilities. This reflects the ethos of our site as a fun, friendly and relaxed place to be and we’d like our staff to demonstrate personal qualities that support this.

**Job Type**: Zero hours contract

Pay: £11.00-£12.00 per hour

Expected hours: 12 - 30 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Day range:

- Every weekend
- Monday to Friday

Physical setting:

- Café
- Coffee shop

Shift:

- Day shift

Ability to commute/relocate:

- New Alresford, SO24 0NX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: HFCAFE
Expected start date: 10/06/2024