Therapy Services Administrator

2 weeks ago


Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

We are looking for enthusiastic new member to join our friendly and welcoming clerical support team within Therapy Services. We support teams to provide Occupational Therapy, Physiotherapy and Speech & Language Therapy services to the Trust’s inpatient wards, outpatient clinics and also community work.

**Base Location**: Poole Hospital

**Interview Date**: TBC

You will support our therapists in delivering high quality, patient centred services, assisting and leading in areas that allow the clinical staff to maximise their time on patient care.

The successful applicant will have excellent communication skills, be highly organised and be able to work well within a team. Previous experience in a hospital or care environment is desirable but not essential.

There will be regular supervision to support your professional development and you will have the opportunity to expand your skills through the trusts numerous training opportunities. You will be joining our team of clerical support workers who will ensure you have peer support and the opportunity to be involved in service wide projects and systems.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

To provide high quality and accurate administrative and data inputting.

To support the provision of the e-rostering administration ensuring that this is effectively maintained and monitored at all times.

To provide support to the Therapy Teams and respond to queries.

Maintain staff records on e-roster.

To have strong working relationships with Therapy Service Leads, Team Leads, and Admin Co-ordinator by providing an organised, efficient and timely data inputting and administration function.

To liaise with therapy staff across all areas of the department, acting as primary contact for queries relating to booking and recording of shifts, including on call and enhancements and ensuring the provision of adequate rest days.

Assisting staff across the whole of therapies with queries relating to payroll and to signpost to HR or payroll as appropriate

To deal with queries relating to E-Roster and solving problems



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